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CATS Timesheet approval workitem not completing sometimes after approval/rejection

Hi,

standard task TS31000007 was copied into custom task and maintained in
CAC1 for CATS data entry profile for timesheet workflow approval.

Sometimes even after taking action on all the items in the workitem,
the workflow/workitem is not getting completed and removed from manager's inbox.

The reciever instance linkage remians in SWEINST. Seems CATS-COMPLETED
terminating event is not triggering properly for completing the
workitem. This happens sometimes only.

There are no dumps in the system for WF-BATCH user.

Is there any setting which can be miantained in SWEQADM for logging terinating events which are failed to deliver OR could complete the workitem so that later on it can redelivered from SWEQADM.

Kindly advise.

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