Routing MDG CR based on Country and POrg

[Former Member]

Hi

We want to route the MDG Change requests based on Reason code, Country , Co code and Purchase organisation information, Similar requirement for material aswell.

We tried the "Assign processor to Workflow step number in BRF plus for supplier"option, not working since we need to add additional field like Reason code and Country (no idea whether we can change the standard BRF plus rule table with new fields)

can anybody suggest which is the best process for this requirement.thanks in advance

Best regards

syam

[Former Member · Accepted solution]

You can add more fields to the BRF+ context and use those fields in routing the workflow to different agents. You also need to pass the actual run time values of those new fields to the BRF+ application. Please refer to this document: .

[Former Member · Accepted solution]

Thanks for your quick reply abdullah. will try this option

regards