Getting black screen after sales order save

[sivaganesh_krishnan]

Hi,

I have created a flavor in va01 and after entering all the values on clicking save the screen is getting black but the sales order is getting generated . Whats happning.

Regards,

Sivaganesh

[sivaganesh_krishnan]

I am using silverlight version of Personas 2.0. Once after save , a black screen appears and the screen goes back to easy access screen. I could'nt able to understand what went wrong.

[chinthan_yajamaan]

Hi,

Can you provide screenshot and also tell me are you using scripting or tab caching in your flavor? If yes, please provide more details on it.

Thanks

Chinthan

[sivaganesh_krishnan]

Hi,

You can see the screen iam getting after save,

Ya iam using tab caching , iam passing values of one tab strip fields and saving it.

Regards,

Sivaganesh

[chinthan_yajamaan]

Hi,

Please check if there is any error in F12 developer tool console. If you need help, I would suggest you to log a message and open HTTP and R3 connection to your systems.

Thanks

Chinthan

[sivaganesh_krishnan]

Hi,

I did'nt get the last point. Can you brief me on how to log a message and HTTP , R3 connection , How exactly should i carry on ?

Regards,

Sivaganesh

[chinthan_yajamaan]

Hi Sivaganesh,

You can go to support.sap.com and create new incident. You can refer to following notes on opening connection

* Http connection noe#592085

* R3 connection noe#812732

* WTS connection note#605795

Thanks

Chinthan

[sivaganesh_krishnan]

Hi ,

Can you guide me on the above issue.. Steve Rumsby,  Peter Spielvogel

Regards,

Sivaganesh