Add second user in approval stages.
We are facing an issue while trying to update the 'Approval Stages'.We want to update an existing stage, with a second user.
When we are trying to update, we get the following message:
"Cannot update stage; existing authorization processes are based on current template".
We have tried the suggested solutions included in Sap Notes 1733466 and 1660690.
We also tried to cancel all documents prior to approval, add the ones that were approved but not yet added, and cancel the rejected ones.
Right now, all documents that are not approved yet, are canceled.
How can we update the particular stage approval, with the additional second user?
We use Sap Business One 8.82 PL : 05
Thank you in advance