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Failure - Unable to load groups

Hi Experts,

I´m having a problem when i start de Fiori Launchpad, when the page loading receive the mesage "Failure - Unable to load groups", as screen

http://<hostname>:<port>/sap/bc/ui5_ui5/ui2/ushell/shells/abap/Fiorilaunchpad.html?sap-client=100&sap-language=EN

And

http://<hostname>:<port>/sap/bc/ui5_ui5/sap/arsrvc_upb_admn/main.html?sap-client=100?scope=CONF

Thanks.

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