Account Hierarchy Integration ECC>C4C
We have been testing the new C4C account hierarchy integration with ECC that was delivered in 1405 with the COD_CUSTHIERMAS Idoc. We have the basic integration working, but find we have many conflicts when running the ECC program RCOD_CUSTHIER_CHECK because our hierarchies are maintained across multiple sales areas. Are there plans to make the C4C account hierarchy sales area specific like it is in ECC in a future release? Do you have any recommendations if not?
Any help appreciated!
Ginger Gatling replied
My understanding is we support one sales area. The recommendation is to filter out on the integration from ERP the sales areas not used in C4C. I don't know of a plan to add multiple sales area.
I've forwarded to our product owner to verify.