Unapproved Sales Orders

[Former Member]

How do I change an unapproved sales order to approved?  When I go to the logistics tab, the box is grayed out.

Thank you

[Former Member]

Hi Veronica

,

Check check for pending Sales order in Approval Status Report.& Approval Decision Report

Go to Administration-->Approval Procedures-->Approval Status Report/Approval Decision Report.

& get it approved from concern useraccording to approval template.

regards,

raviraj

[Former Member]

How do I change the settings so that the order will be approved regardless of the expiry date, address, etc. of the credit card? 

[Former Member]

Hi

which box do you mean? Can you tell us the technical name of the field?

[former_member186712]

Hi Veronica,

Welcome to the SCN forum.

If your order was refused in a Approval Procedures, you can't approve the document anymore.

Please tell us what to you have on the header of your Sales Order window.

Regards,

Augusto

[Former Member]

We've discovered that the credit card had expired mid month, so some orders went through approved and some went through as unapproved.

I had to change the credit card info in the BP, then go into the Sales order and reclick the credit card and update the order.   The order then changed to Open status.

Thank you for your help.

[Former Member]

HI,

Could you post the screenshot of that Document for more clarification.

Regards

Darshan Desai