Delivered quantity not updated after reverse GR

[Former Member]

Hi,

The process order was delivered and later the entire quantity is reversed (102 is done). But still the delivered quantity field for the process order shows the quantity instead of '0'.

The material documents are successfully posted and in the 'documented goods movement' the documents are updated and quantity is '0'

The status of the order is still PDLV.

How can i clear the delivered quantity?

[former_member209265]

Hi.

Really peculiar problem .

In general if the subsequent IR (Invoice and other FI related doc) document got posted, then you will not be able to reverse it. But in your case document posted successfully.

Suggest you to check whether any further document got posted.

If it doesn't happen. you have to raise OSS.

At the same time request you to provide some screen shot.

Regards,

Krishnendu.

[Caetano]

Hello

The following document has just been created with common reports to fix inconsistencies on PP:

The first point of this document provides a note to correct the delivered quantities on orders and it should solve this inconsistency.

BR

Caetano