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Workflow is in process due to locking of work item


I checked for one invoice document, workflow is in process. I saw it is stuck in one send mail step and analyse the workflow log, it is showing work item is locked against execution. I tried to execute the work item using SWIA, still it is not going to completed status still it is in ready status.

Can anybody tell me how to complete this work item so that workflow will be completed?

Best Regards,


Former Member
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