Same day delivery via scheduling agreement?
Client has customers that don't know the exact dates for schedules lines of scheduling agreement.
They call as they find out when the deliveries are supposed to be.
My questions is, if one of these customers calls and wants a "rush" same day delivery from this scheduling agreement (in a similar fashion to a Rush Sales Order), is it possible to do so? Can i just change the schedule line delivery date to that of that day?
Also, what are some things to keep in mind when working with customers that don't always have all the delivery dates during the time when scheduling agreement is set up?
if requested delivery date is the current date, whether confirmed delivery date could be the same is dependent of the followings: transit time, transportation planning time, picking/packing time and loading time. and therefore, if all these times can be reduced within a single day, it is possible.
alternatively, you can deactivate transportation scheduling and/or delivery scheduling against sales document type so that the times mentioned above will not be taken into account in backward scheduling => confirmed delivery date = requested delivery date (and as a matter of fact, when you check order type SO (rush order), you may find that these two scheduling indicators are not taken into account there)