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Work Item don't disappear after execution


I have a work item needs to be sent to five USERS. When any one of them USER execute it's corresponding work item, all other work items must disappear from their Inbox. It's going fine. But some cases like 2 out of 10 the work items don't disappear from their corresponding Inbox after someone executes it.

We have used Rule in Decision step for Agent determination.

Former Member

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