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No provisioning logs available


I am on GRC 10.0 SP14, and configuring GRC with CUA setup. However, have run into an issue

We have the CUA on Solution Manager, so all the ARM requests are going through CUA, if the user has access to Solman, I mean if the user has a role assigned for SOLMAN system or has SOLMAN added in the systems tab of SU01 everything works fine.

However, if the user does not have access to the SOLMAN system or does not have SOLMAN added in the system tab, GRC does not update the user and gives a message "No provisioning logs available"

It is forcing us to create the user in SOLMAN which is totally useless for us.

Need your help in addressing it.

Best Regards,


Former Member
Former Member replied

Hi Silver,

you do not need to create a SOLMAN account.

In your CUA settings - is CUA marked as global system (active)? Is so, please unmark it there and put individual list of system on second tab (CUA model distribution). It should work,

Let me know,



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