Session Timeout Alert text is not getting displayed on web ui.

[GopalakrishnanS]

Hello,

In "Session Timeout Alert" pop up we are facing one issue. The pop up is getting displayed as per the value in rdisp/plugin_auto_logout parameter i.e. 1800. But the text is not getting displayed.

I have implemented the SAP Note 1877120 also. Any inputs to resolve this issue.

Thanks.

[ARJUN]

Hi,

The note 1877120 needs to be implemented along with the dependencies. Just implementing that specific note didn't help and we had this error of text not visible.

If done in a sequence (dependent note upto 3 levels), it works. When any of the note is missed, we ran into trouble.

BR,

Arjun

[GopalakrishnanS]

Hi,

As Arjun said, we resolved the issue by re implementing the notes in sequence.

Closing this thread.

Regards,

Gopalakrishnan.

[Sigrid]

Hi,

SAP note 1877120 contains manual steps to maintain the text shown in the  popup. Are the text elements maintained in the logon language?

Best Regards,

Sigrid

[Former Member]

Hi Sigrid,

When we do pre activities related to OTR, need to save it in standard name space only ? could you guide me pls.

in the below we have Alias and package are standard.

1.) There are 4 texts which needs to be configured via SOTR_EDIT to get the translation according your languages implemented in your CRM.

a.) Start doing it by opening transaction SOTR_EDIT.

b.) Change to the language you would like to use.

c.) As ALIAS enter first CRM_IC_CMP_FRAME/SESSION_PING_TITLE. Click on Create and confirm the following dialogues.

d.) Enter CRM_IC_CMP_FRAME as package and the object type as WAPP.

e.) Finally enter the translation according your language from the english version (length of text: 25):

"Session Timeout Alert !"

f.) Save you changes

Repeat the steps a.) to f.) with the following aliases and options:

Jimmi

[GopalakrishnanS]

Hi Experts,

Need your suggestions to resolve this issue.

Thanks.