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Failed to read Master Data

Hi All,

We are facing an issue while doing to Save data. We are suspecting that the source could be Master Data mechanism on Fly we have implemented .

For ex , User can create a new Entity in Portal and this triggers Import Master data from Flat File which creates ID and HIR and loads to BPC. This processes Hierarchy.

User also updates Master data properties in Portal .For ex: User changes Currency for Entity and this triggers Import Master Data from Infoobject and these changes flow to BPC.

So these two packages Import Master Data from Flat File and Import master data from Infoobject are always running frequently when users changes values in Portal and at this point some other users will be doing submissions.

The issue is we are suspecting that Master data loads are causing Save data to fail. Some records are saved but not all.

May I know if standard BPC allows Save Data while Import Master Data is loaded either Flat file or Import Master Data from Infoobject is running in background. These updates Hierarchy and disturbs Dimension master , not sure if Save data is possible . I am getting mixed results while reproducing this issue , so need some expert comments on this issue.

Apologies for bad scrrenshot.

The text in the screenshot is below

EPM . General Error

* Failed to Save Data

Details : Framework Message

Failed to read Master Data from Dimension Entity

Thanks,

Krishna

Failed to read.PNG (37752 B)
Former Member

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