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Workflow approval ID is showing system

Dear Team,

I am facing following issue. This is related to shopping Cart Workflow issue. We are in 7.02.

Shopping card is having three lines. We have mapped workflow.

For one line three approvals are showing

and for other two lines two approvals are showing and third is showing as system.

I checked all three users have position and userID mapped in SRM Org. and have valid User ID.

We are using Z table to trigger workflow agents and we maintained the same.

Can you guide me where we went wrong, what need to be checked.

Regards,

Sai Krishna

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