Serial Number In one warehouse and Item in another, can't do a goods issue
We're not sure how this happened or is even possible but we are trying to a Goods Issue out of a warehouse. The item is managed by serial number set to On Every Transaction. What it looks like is that the item was received into Whse 6 with a serial number TB0001, then transfer to Whse 1 without TB0001, the serial number stayed in Whse 6.
There are 3 serial numbers for that item, two in Whse 6 and one in Whse 1, but the only marked as available (TB0001) for use is in Whse 6.
Now it has kind of a feedback loop: we can't transfer it into Whse 6 to grab that serial number and do a Goods Issue because it doesn't have a serial number, but the serial number we need is in Whse 6.
We also can't seem to create a serial number in Whse 1 for the item.
Any thoughts on how this happened and how we can fix this? Thanks in advance.