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Error "Encountered an error while exporting the data. View the lof file (DPR-10126)

JTR
Product and Topic Expert
Product and Topic Expert
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Hello,

I would like to have sugestions and help to solve a problem in IS 4.2.

I've created a view from two tables, joined together with the key from each one.

Then i've binded the rule with the view (mentioned above) created and calculated score for it.

The calculation is successful, however when i try to export all failed data i have the following error:

"Encountered an error while exporting the data. View the lof file (DPR-10126)"

When exporting failed data from calculations made directly to the datasources i do not encounter any problem, but when i try to export all data to CSV file (not only the 500 results limit) i have this kind of error.

However, when i visualize the data from the view created, it is also possible to export to csv file.

Resuming, the error occurs only when exporting all failed data from the view.

Can anyone help with this issue?

Thx

Best Regards,

Accepted Solutions (1)

Accepted Solutions (1)

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Hello,

We are having the same issue, but it seems like we have this problem when failed records are more than 10K. have you fixed the issue?

I think it is a bug.

Please post here if someone have a solution.

Thanks.

Parthis
Participant
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Yes, it is indeed a bug, SAP provided us temporary fix (a JAR file) to overcome this error and they are planning to include that in IS 4.2SP3 Patch1. Thanks.

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Thanks for reply. We'll get that file from SAP than.

JTR
Product and Topic Expert
Product and Topic Expert
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Hello,

The error continues here. Where can we get that jar file to overcome this specific problem?

In my case i don't if it is juts with more than 10k of failed results or not.

But i would definately like to solve it!

If you could provide solution, it would be mostly appreciated.

Best Regards,

João Ribeiro

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Hi,

We are in process of applying latest patch, which indicates that the bug is fixed in it. I will provide test results once we are done. otherwise you need to open a ticket with SAP to request that file, but I'm sure the answer will be to get latest version.

Regards.

Vlad

JTR
Product and Topic Expert
Product and Topic Expert
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Hello,

Your information is correct.

I've just confirmed it in the 4.2 SP3 Release Notes and they specifically refer to this issue.

    


A user who has 'View objects' rights for the project and a failed rule connection cannot export the failed data. This issue has been fixed in this release.

 

 

 

Thank you very much for your input.

Best Regards,

Answers (3)

Answers (3)

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Here the answer from SAP.

try the following:

1. Can you try to recreate connections in CMC, Re-import tables in

Data Insight from the new connection and try the export operation?

1.  If the data being exported is huge, can you try the following

steps to increase the timeout setting:

Stop EIMAdaptiveProcessingSever.Open MM.properties file under

C:\Program Files (x86)\SAP

BusinessObjects\InformationSteward\MM\config Un-comment the following

line: VirtualviewdataService.timeout=180000Change 180000 to higher

value.

Note: The value unit is milliseconds.Restart EIMAdaptiveProcessingSever

Hope this helps.

JTR
Product and Topic Expert
Product and Topic Expert
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Hello,

Sorry for the late reply. After upgrading to SP3 we can now export all failed records from views. Problem solved.

Thank you very much for your input and help.

Regards,

Joao Ribeiro

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Hi everyone.

As promised, after upgrade I will provide the test results.

We applied the latest patch and I tried to export 33K failed records from view level and had the same error. now we opened a ticket with SAP, I will keep you posted.

Parthis
Participant
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We experience same error in IS 4.2. Did you able to resolve this. Please let me know. Thanks!