on 09-04-2014 8:54 AM
Hi,
we try to migrate from SMP 2.3 to SMP 3.0.
Now we try to connect from the ATE (version 7.0.3.605)(installed on the same server like the smp) to the agentry server with this adress:"{servername}:8081" and get this error:
Unexpected disconnection from server (11)
Connection failed
Ending transmission
if we try only the server without the port we get this message:
Requesting Public Key from Server
The printer queue is full.
Communications error (14)
Connection failed
Ending transmission
We check the smp3 server logs and the agentyr logs but nothing is in. We set the log level to debug but nothing.
We dont know where we could search for the error. What can we do or where is the error in our configuration.
Thanks,
André
Message was edited by: Michael Appleby
OK,
now we have the answer. in the Client we need to use the full quallified Serverstring to connect the agentry server: "https://SERVERNAME:8081/Appname" Without the "https://" dos the server not responds.
André
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Dear Andre Nehm , As per SAP Agnetry : Error 11 stands for : The connection that had been established between the client and server has been broken. This can be caused by a physical disruption in the network (ie,phone line unplugged), a network or MID Station timeout, or by terminating the server or client applications. And Error 14 stands for : This response is sent when the client is unable to contact the server (or MID station) for initial Handshaking. It usually occurs when the Agentry server is not running or when an invalid server name or port is specified. It also can happen when the network has been disrupted, as in Error 11. So , as per your error it looks like you dont have proper network connectivity or you need to check with network people with network fi settings . Thanks & Regards , Kunal Varaiya
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Dear Kunal Varaiya,
thanks for the explanation of the errors. But i think it could not be a network problem because the SMP3 Server and the ATE runs on the same machine. And the test with the webbrowser says that we have connection to the agentry server ("I am here!") or did we see something wrong.
André
Dear Andre , I am Here message your are getting part of server(it means your server is running fine and client can communicate to server ) But when you are getting error 11 and 14 means when ATE try to connect to server in between might be problem with network . Also i would suggest can you reset your ATE once and try to connect to server . Thanks & Regards , Kunal Varaiya
Hi Stephen i do not know how to upload a file to the forum so here is the the startup.log file:
17:55:56 09/03/2014: Starting Agentry (64-bit Windows)
17:55:57 09/03/2014: Reading system ini file.
17:55:57 09/03/2014: Starting log file.
17:55:57 09/03/2014: Loading message groups.
17:55:57 09/03/2014: Starting threads.
17:55:57 09/03/2014: 1 initial threads. Threads will auto-scale.
17:55:57 09/03/2014: Event: 0, 2, Loading the Agentry Runtime's public/private key for password exchanges.
17:55:57 09/03/2014: Event: 0, 2, Key pair loaded successfully.
17:55:57 09/03/2014: Starting Agentry: Agentry Server Agent v7.0.3.159
17:55:57 09/03/2014: Event: 0, 2, Agentry Startup
17:55:57 09/03/2014: Loading 0 front ends
17:55:57 09/03/2014: Loading front end from angelvine
17:55:57 09/03/2014: WebSockets Front End: loading configuration
17:55:57 09/03/2014: Event: 17, 14, WebSockets Front End v7.0.3.159
17:55:57 09/03/2014: Starting Agentry Server Agent
17:55:57 09/03/2014: Agentry Server Agent: Starting threads.
17:55:57 09/03/2014: 1 initial threads. Threads will auto-scale.
17:55:57 09/03/2014: Agentry Server Agent: Adding messages.
17:55:57 09/03/2014: Event: 1, 4, Agentry Server Agent v7.0.3.159
17:55:57 09/03/2014: Loading agent from ag3.dll
17:55:57 09/03/2014: Starting Server
17:55:57 09/03/2014: Server: reading config file
17:55:58 09/03/2014: Event: 20, 150, Loading Development application definitions
17:56:01 09/03/2014: Initializing SQL-MietraSQLConnection from ag3sqlbe.dll
17:56:01 09/03/2014: MietraSQLConnection Back End: reading config information.
17:56:01 09/03/2014: MietraSQLConnection: name set to 'SQL-MietraSQLConnection'.
17:56:01 09/03/2014: SQL-MietraSQLConnection Back End: reading query config information.
17:56:01 09/03/2014: SQL-MietraSQLConnection Back End: initialized
17:56:01 09/03/2014: Event: 21, 4, Loaded SQL-MietraSQLConnection (SQL v7.0.3.159) from ag3sqlbe.dll
17:56:01 09/03/2014: SQL-MietraSQLConnection Back End: connecting 'dba' to database 'CDB_SDRSUP2'
17:56:01 09/03/2014: Event: 21, 101, dB Connect
17:56:01 09/03/2014: SQL-MietraSQLConnection Back End: started
17:56:01 09/03/2014: Event: 20, 152, Loading Development application definitions for default localization
17:56:01 09/03/2014: Event: 20, 153, Finished loading Development application definitions for default localization
17:56:01 09/03/2014: Event: 20, 151, Finished loading Development application definitions
17:56:01 09/03/2014: Server: Starting threads.
17:56:01 09/03/2014: 1 initial threads. Threads will auto-scale.
17:56:01 09/03/2014: Event: 20, 4, Server v7.0.3.159
17:56:01 09/03/2014: Starting front ends
17:56:01 09/03/2014: WebSockets Front End: Opening WebSockets servlet for sub-URL /Mietra
17:56:01 09/03/2014: Event: 17, 10, WebSockets Front End v7.0.3.159
17:56:01 09/03/2014: Event: 0, 0, Old log files moved into C:\SMP\MobilePlatform3\Server\log\agentry\rolled\2014-09-03-175556
17:56:01 09/03/2014: Event: 0, 23, Agentry startup is complete.
There is the event log: (the mystery thing is that nothing is logged when we try to connect:
09/03/2014 17:55:57, 0, 0, 0, Thr 8992, New files opened events.log, messages.log
09/03/2014 17:55:57, 0, 0, 2, Thr 8992, Loading the Agentry Runtime's public/private key for password exchanges.
09/03/2014 17:55:57, 0, 0, 2, Thr 8992, Key pair loaded successfully.
09/03/2014 17:55:57, 0, 0, 2, Thr 8992, Agentry Startup
09/03/2014 17:55:57, 0, 17, 14, Thr 8992, WebSockets Front End v7.0.3.159
09/03/2014 17:55:57, 0, 1, 4, Thr 8992, Agentry Server Agent v7.0.3.159
09/03/2014 17:55:58, 0, 20, 150, Thr 5488, Loading Development application definitions
09/03/2014 17:56:01, 0, 21, 4, Thr 5488, Loaded SQL-MietraSQLConnection (SQL v7.0.3.159) from ag3sqlbe.dll
09/03/2014 17:56:01, 0, 21, 101, Thr 5488, dB Connect
09/03/2014 17:56:01, 0, 20, 152, Thr 5488, Loading Development application definitions for default localization
09/03/2014 17:56:01, 0, 20, 153, Thr 5488, Finished loading Development application definitions for default localization
09/03/2014 17:56:01, 0, 20, 151, Thr 5488, Finished loading Development application definitions
09/03/2014 17:56:01, 0, 20, 4, Thr 8992, Server v7.0.3.159
09/03/2014 17:56:01, 0, 17, 10, Thr 8992, WebSockets Front End v7.0.3.159
09/03/2014 17:56:01, 0, 0, 0, Thr 8992, Old log files moved into C:\SMP\MobilePlatform3\Server\log\agentry\rolled\2014-09-03-175556
09/03/2014 17:56:01, 0, 0, 23, Thr 8992, Agentry startup is complete.
09/03/2014 18:55:57, 0, 0, 7, Thr 10892,
André
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