MOPZ - Error during call of SAP back end system

[former_member142535]

Hi Experts,

I have this error during MOPZ - "select OS/DB dependent files" and following option as well.

I have checked SAP NOTE 982045, but still cannot solve the issue.

SM59 - SAP-OSS and SAPOSS connection test is successful.

I have no idea what else is going wrong. kindly advise id you have any idea.

Below are some error logs.

From MOPZ

Error calling SAP back-end system: Local gateway not running / CPIC-CALL: 'ThSAPCMRCV'SAP-OSS via RFC destination.

From SM21

Call of function GwRead failed, RC: -095

Communication error, CPIC return code 017, SAP return code 24

> Conversation ID: 13681187

> CPI-C function: CMRCV

From dev_rfc8

**** Trace file opened at 20140904 134347 Malay Peninsula Standard Time, by disp+work

**** Versions SAP-REL 721,0,300 RFC-VER U 3 1498740 MT-SL

======> CPIC-CALL: 'ThSAPCMRCV' : cmRc=17 thRc=247

Local gateway not running                                               

ABAP Programm: CL_SM_DATA_SENDER_RFC=========CP (Transaction: )

Called function module: /SPN/SBI_INTERFACE

User: BT_BASIS (Client: 100)

Destination: SAP-OSS (Handle: 4, DtConId: 22F633E42CC0F1D280C9A0D3C1069543, DtConCnt: 1, ConvId: 12214252,{22F633E4-2CC0-F1D2-80C9-A0D3C1069543})

EPP RootContextId: A0D3C10695431ED48CFEB45C956820C9, ConnectionId: D3F533E43BF2F12C80C9A0D3C1069543, ConnectionCnt: 1

EPP TransactionId: D3F533E43BF2F12A80C9A0D3C1069543

SERVER> RFC Server Session (handle: 1, 18243574, {D3F533E4-3BF2-F12C-80C9-A0D3C1069543})

SERVER> Caller host:

SERVER> Caller transaction code:  (Caller Program: CL_MO_SMP_ADAPTER=============CP)

SERVER> Called function module: AGS_MOPZ_SMP_RFC

Error RFCIO_ERROR_SYSERROR in abrfcpic.c : 3712

CPIC-CALL: 'ThSAPCMRCV' : cmRc=17 thRc=247

Local gateway not running                                               

Error RFCIO_ERROR_MESSAGE in abrfcio.c : 1973

Thank you.

Por.

[former_member142535 · Accepted solution]

Hi All,

I just solved the problem. This is related to firewall issue.

Please make sure that the ports 3200,3300 and 3299 is open.

Thank you.

Por.

[Former Member]

Hello ,

Please check the note ,we also had the similar issues and later corrected as per the this note .

2000132 - Configuring RFC connections to the SAPNet R/3 front end (OSS) correctly

Regards,

Srini

[former_member142535]

Hi Srini,

I have checked the note and everything work fine.

Thank you.

Por.

[Former Member]

Hi Por,

Good to hear that issue has been resolved

Please award points if you think that we are helpful in resolving this.

Regards,

Srini

[former_member142535]

Hi Experts,

I still can't solve the issue.

I have also confirmed my SAPROUTER cert is not expired.

Appreciate if someone can give me advise.

Thank you.

Por.

[Former Member]

Hi

have to raised the Message to SAP asking them whether they are able to connect to your Saprouter or not

please do the same and you will get the better idea.

Regards

Dishant

[former_member142535]

Hi Dishant,

Yes. I have done that. Awaiting their reply.

As the same time, I also try to solve the myself if possible.

Por.

[former_member212643]

Hello Por,

May I know how did you create the RFC destinations after deleting them? I hope you didn't create them manually in SM59. This may cause errors.

Regards,

Ragha.

[former_member142535]

Yes, I create it manually in SM59.

But connection test is successful.

What is the best way to create it?

Por.

[former_member212643]

Hello Por,

Please use automated steps in Solution Manager Configuration (Tx. Solman_setup). This is the correct way of creating these destinations and is compatible with mopz. You can find this step in "System Preparation" stage and under "Specify Connectivity Data" as far as Solution Manager 7.1 is concerned. I'm sure older version of Solution Manager should also have such a step somewhere.

Regards,

Ragha.

[former_member182657]

Hi Soon,

Kindly follow SAP Note  1138406 - Local gateway down

This note will surely resolve issue at your end.

Regards,

Gaurav

[divyanshu_srivastava3]

Hi Soon,

Delete saposs and sap-oss rfcs and recreate them from oss1 1. Make sure you are entries are correct.

Don't edit the rfc manually.

Regards

[divyanshu_srivastava3]

And refer this 982045 - Error calling the SAP back-end system

When I say don't change it manually means - do not adjust the destination in RFC - however, user and password can be changed.

[former_member142535]

Hi Divyanshu,

Yes, I am referring to this note. I have deleted and recreated the SAP-OSS. but still failed.

I suspect the problem is from SAP site.

Thank you.

Por.

[former_member182657]

Additionally follow SAP Note   839020 - RFC using SAProuter reports termination

Regards,

Gaurav

[former_member142535]

Hi Gaurav,

I still try no luck with the note.

The connection test and authorization test is successful in SAP-OSS.

Thank you.

Por.

[Former Member]

Hi

there are following things you can do

1. log on to your SAP Router

2. check entries in SAPRoutab.
3. Telnet SAPSERV2 (Sap responding server) (Tcode oss1 will give you details of which SAP serve you are connecting ) on port 3299

4. if you are able to telnet SAPserve from your Router server  then raise the call to SAP and ask whether they can reach your saprouter or not

5. check /etc/services files and check for service 3299 defined or not

6. telnet local Router server with port 3299

7 try to download Sap Note from SNOTE in you solman system.

all the best

Regards

Dishant.

[former_member142535]

Hi Dishant,

Everything is working other than step 4. I will do this if still don't have any solutions later.

Thank you.

Por.

[Former Member]

Hi

try refreshing your service definitions in SDCCN .

go to sdccn (tcode ) in solution manager.

create task - Refresh Service definations

let the task completed then try continue with Mopz

all the best

Regards

Dishant.

[former_member142535]

Hi Dishant,

I have try this as per said. but still no luck.

Thank you.

Por.

[former_member182657]

Hi Soon,

Have you maintained SAP-OSS RFC under Sm59 with your S -User ID.Kindly reconfirm and test the connection for same.

Also confirm for S-User details under tranx AISUSER at Solution Manager end.

Regards,

Gaurav

[former_member142535]

Hi Gaurav,

Yes, i have Maintained S-User in AISUSER and tested the connection for SAP-OSS without issue.

Any idea what can it be?

Thank you.

Por.

[former_member182657]

Hi Soon,

Kindly follow SAP Note  1994112 - Operating system call getaddrinfo failed (error no. 0 )

If possible share the system log files from SM21 for analysis..

Regards,

Gaurav