Error while communicating with the backend system

[Former Member]

Hi All,

SRM 5.0 / R/3 4.6c

I get this error ( Error while communicating with the backedn system- inform system admin). when i search for cost centers. I have maintained the dialog rfc user and i have a manager role but still i get this error. Am i missing on any configuration ?

Krishna

[Former Member]

Hi

<u>As you referred earlier there is some dump happening -> "Error in the ABAP Application Program

The current ABAP program "SAPLBBP_SC_UI_ITS" had to be terminated because it has come across a statement that unfortunately cannot be executed."</u>

<b>Please paste the detailed short dump details by using ST22 Transaction.</b>

Regards

- Atul

[Former Member]

Atul,

I have emailed the dump to ur email id

Krishna

[Ramki]

Hi Krishna & Other SDN members

You can upload screenshots or dumps in the forum using any freeware on net.

e.g. you can upload in 'yousendit.com' and give a link here.

Best regards

Ramki

[Former Member]

Krishna,

Try this:

In R/3 for RFC user (which you have used in SM59) assign "S_RFC" in its profile:

You can do this by Transaction SU01 --> Profile tab ---> Assign "S_RFC"

Let me know if still this doesn't work.

Regards,

Shiv

[Former Member]

Any updates with your case..

Harshika

Message was edited by:

harshika mulakala

[Former Member]

Hi All,

Got it resloved it myself.

Rgds

Krishna

[Former Member]

Hi

Good to hear that problem is resolved. )

How you resolved this issue ?

Do share the same with all the SDN forum as well.

Regards

- Atul

[former_member186144]

Hi Khrisna,

I also got the same issue in here. Can you share to us how you resolve this issue?

Best regards,

Yosea

[Former Member]

Hi Yosea,

Try looking in to this note 656633. I have created one more RFC destination SRMSRCHELP in SRM and R/3. In the logon and security tab i have assigned a dialog user SEARCHRFC in both the Systems .then I have assigned this RFC destination in the IMG menu DEFINE BACKEND SYSTEMS.

let me know your case as well.

Rgds

Krishna

[former_member186144]

Hi Khrisna,

I have looked into the notes already and as I understand the problem happened because the RFC user is not a dialog user. So rather than modifying the table in config for define backend system, we simply change the RFC user to be dialog user in R/3. And it works now.

But I have a small doubt. Can we really use "dialog" user for RFC user in R/3? What is the drawback on that?

Best regards,

Yosea

[Former Member]

Yosea.

Try setting up one more RFC destination like SRMSRHHELP and assign SEARCHRFC user to it in both the systems. and populate the define backend systems IMG task with the SRMSRCHHELP. This is what will be done usually. If you go with these settings you dont have to maintain your system RFC user as dialog.Instead you can maintain SEARCHRFC as dialog.

Hope i was clear

Regards

Krishna

[Former Member]

Hi

<u>Usually, manager are not given permission to make any changes to the shopping cart. Only Approval / Rejection is possible in this case.</u>

<u>Anyways, try this -></u>

<b>Refer OSS notes 656633,

OSS Note 746788 - Back-end system search help for cost center</b>

You can try deleting the RFC destination settings once and again maintaining the entries in SM59 and then try again.

<u>It can be reason due to the Z roles created by BASIS team for manager role.

There might be some Authorization object missing with the Manager role.

In SU53, you can get the missing authorization object and BASIS needs to add this object to managers role.

Also for time being, Try debugging the Search help in SRM GUI Interface by giving Developers access to the user.

Also try gibving SAP_ALL and SAP_NEW profiles to manager and then try repeating the steps to see what happens.</u>

Let me know.

Regards

- Atul

[Former Member]

Hi krishna,

Try to check the consistency of the RFC User.

Whether he is having relavent profiles to access the backend system.

Check whether your RFC Connection is running correctly.

see this link for further reference.

http://help.sap.com/saphelp_srm50/helpdata/en/ed/f2044115fbee6fe10000000a1550b0/frameset.htm

with regards,

mahesh

[Former Member]

Ramki and mahesh,

Have no problems with the RFC connection.And Mahesh when you say relevant profiles what are the profiles that are to be set for this user ?

Krishna

[Ramki]

Pl give SAP_all and check.

[Former Member]

Nope.. Still the same error

Krishna

[Ramki]

You ar trying for cost center F4 search ?

Check note 656633

[Former Member]

Hi Ramki

Based on this note only all the settings were made previously .( rfc dialog user, populated the field rfc(dialog) with the rfc destination in DEFINE BACKEND SYSETMS (SPRO)).

Message was edited by:

krishna verma

[Ramki]

COuld not understand what else could be the problem here ?

Pl confirm that you could remote logon to R/3 system from SRM RFC dest.

[Former Member]

Ramki,

Yes i can remote logon to the R/3. I can see dumps when i access the r/3 search below is the dump.

Error in the ABAP Application Program

The current ABAP program "SAPLBBP_SC_UI_ITS" had to be terminated because it

has

come across a statement that unfortunately cannot be executed.

Any ideas

Krishna

[Ramki]

Check whether your RFC destination is working in SM59.

Try todo remote login.

Best regards

Ramki