on 09-03-2014 2:23 PM
Dear All,
Is there a way to have one template in Solman Technical Monitoring for production system and non-production system with different alerts ? For example if it exceeds a threshold for production system it will trigger red alert or set automatically an incident and if it's non prod system it will go to yellow warning alert ?
Regards
Lukasz Goral
Hi,
No, this is not posible, because systems are connected with Templates alone. It is neither bounded to alerts nor with notification management.
best would be create separate templates for prd and dev, you can always make a copy of the standard, and there is no re work, just few modifications based on systems.
please check.
Thanks
Jansi
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Thank you for explanation.
Kind Regards,
Lukasz
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Hi Likasz,
You first create and customize the template, and then assign to a system.
If it was selecting a system and then customizing a template, then may be such functionality makes sense.
So, I don't think that is possible.
Better would be copy the template used for production to non-production and make the adjustment to it.
Regards,
Divyanshu
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