Issues in Windows 8.1 system SRM 7.0 SP15

[Former Member]

Hi Experts,

I am testing for SP upgrade project from SRM 7.0  SP12    to SP15 (SAPKIBKV15) in Windows 8.1 system.IE-11

Issues-

1.  I am unable to open any attachment(MS office files-   .xls  .xlsx   .doc & .docx) directly from SRM portal.  It is throwing error- The file is corrupt and cannot be opened.

(However, I am able to open local copies).

2. System is generating SC/POs with account assignment index as '00'  instead of '0001' , which results in failure of
PO updating in backend system ECC.    PO status says- Erro in Process

Can anyone please suggest me how to fix these ?

[Former Member · Accepted solution]

Hi Bharathi,

Any update?  Thanks.

[bharathi_ponnusamy · Accepted solution]

Hi Somesha,

Can you please check the below note whether it is applicable for you.

1431527 - Since SRM 7.0 SP05 unjustified accounting errors

If this it not getting resolved, Can you please advise me on whether you are getting this concern when you are copying the old shopping cart?

Best Regards,

Bharathi

[bharathi_ponnusamy · Accepted solution]

Hi Somesha,

Did the note resolved your issue?

Best Regards,

Bharathi

[Former Member · Accepted solution]

Hi Bharathi,

Thanks.

ECC Backend system version(system type) was not configured correctly in the SRM system and that was the reason for the issue.

Config. Path

SRM->SRM Server->Technical Basic Settings ->Define System Landscape. Mention the correct version of ECC here.

[bharathi_ponnusamy · Accepted solution]

Hi Somesha,

Thank you very much for sharing your answer. Much Appreciated.

Best Regards,

Bharathi

[Former Member]

Resolution for Issue1-     Open MS files, File-> Options ->Trust Center ->Trust Center Settings->Protected View ->Uncheck the three options. OK.  Then try to open any  attachments directly from SRM applications.

[Former Member]

Hi Bharathi,

Thanks for your response.  Issue 1 has been resolved.   Please refer the images for question2. 

[bharathi_ponnusamy]

Hi Sobesh,

Thanks for your update. I will investigate further and I will update you on that.

In reference to the Issue 1, it will be really helpful if you could advise on how this has been resolved, So that it will beneficial for others who will be referring the thread in future.

Best Regards,

Bharathi

[Former Member]

[bharathi_ponnusamy]

Hi Somesha,

Could you please advise whether the attachment is opening in Windows 7 system without any concern. And I also request you to advise if the attachments are opening in any other browser.

And I also request you to check if the file name is correct comparing your BBP_PD details (File name) to the portal file name.

For your second question, could you please provide some screen shots.

Best Regards,

Bharathi