unable to login to browser after running solman_setup

[Former Member]

I'm getting this screen after running solman_setup in the Solution Manager server via SAPGUI. This screen is from firefox and it has the words "via popup" but no popup appears although I've checked if the browser has blocked any pop up.

IE / Chrome are having similar issue but without the words "via popup" in user and password boxes but unable to click on the boxes.

No error or any message when I click on Log On also.

[former_member182657]

Hi Toh,

Please maintain the below parameters and under SMICM increase the HTTP Max processing time to 6000 and save the settings

login/accept_sso2_ticket
login/create_sso2_ticket

also need to set your browser mode to IE 8 and share the result again if issue persists.

Regards,

Gaurav

[Former Member]

Hi Gaurav,

I don't understand your advise on this

Please maintain the below parameters and under SMICM increase the HTTP Max processing time to 6000 and save the settings 

Do you mean run the tcode SMICM? when I run this tcode I don't see any place I can edit.

As for your advise on IE8 mode, it is having "The Website cannot display the page" error.

[former_member182657]

Hi Toh,

You need to execute transaction SMICM then go to --> services .Here you'll get HTTP as an active service,and on selection of the HTTP need to change it as like below snapshot

[Former Member]

Hi Gaurav,

I've change the setting as per your advise but IE is still not showing.

[former_member182657]

Hi Toh,

Please share your IE details and have you maintained the solution manager browser link under Trusted sites in internet options.Please confirm,if possible share the snapshot.

Also are you facing same issue if you runs the same link on Mozilla firefox.

Regards,

Gaurav

[divyanshu_srivastava3]

Check PROXY settings of IE and and reset internet settings.

[Former Member]

Hi Gaurav,

Please share your IE details 

I don't understand by sharing IE details, which detail you are asking?

Also are you facing same issue if you runs the same link on Mozilla firefox.

Firefox is working fine after I restart the server, I'm able to login. Since Daniel mention that IE is better so I continued checking why IE is not working.

[Former Member]

No PROXY for IE and which settings are you requesting to reset?

[divyanshu_srivastava3]

Hi Corinna,

Thanks for the reply.

If you look at the below screen, that you can check setting here.

Security, privacy and add-on's in program tab, this should also be checked.

Regards

[Vivek_Hegde]

Hi,

Install latest adobe flash player plug in for your browser.

Thanks,

Vivek

[Former Member]

Try IE, not all pages run on firefox.

[Former Member]

IE has this additional message:

"You are calling this web site with a browser that is not supported"

As mention, I've tried using IE, firefox and Chrome.

For IE, I'm able to click on the user textbox but unable to type anything.

[Former Member]

Can you post your profile parameters

login/accept_sso2_ticket

login/create_sso2_ticket

And have you done a complete restart of your SolMan?

[Former Member]

Corinna Toh wrote:

For IE, I'm able to click on the user textbox but unable to type anything.

Please read carefully message above (in dialog screen):

"Choose "Log On" to continue. A dialog box appears in which you can enter your user and password".

[Former Member]

May be I'm not being clear, there is no pop up when I click on "Log On", nothing happens.

[Former Member]

The setting is as:

• login/accept_sso2_ticket = 1
• login/create_sso2_ticket = 2

And I follow your instruction to restart the server and now firefox is able to login now but IE is now showing me the error of " The Website cannot display the page" error.

[Former Member]

Check that all required content (javascript and css) has been loaded successfully and can be executed (not blocked) by browser.