SUM Error on SP12 update

[Former Member]

Hi,

I encountered an error when updating SP update in Solution Manager using SUM. Please see attached screenshot.

I have already allowed the authorization of SAPService<SID> and <SID>adm on all folders.

What should i do?

Thank you!

Regards,

AJ

[Reagan]

Stop the SAP system manually and remove the files under E:\usr\sap\{MS\DVEBMGS00\exe

If you are not able to remove some files then stop the SAP services from services.msc and remove those files. Repeat in SUM.

Regards

RB

[Former Member]

HI Almira,

Also check note 1556113 - sapevents.dll in DIR_CT_RUN is locked

Which version of SUM do you use ?

BR,

K.

[divyanshu_srivastava3]

For above, after giving the rights, have you re-started SUM again ?

Have you given proper user and group permissions ?

Regards,

Divyanshu