Password change in work manager

[sravanthi_polu]

Hi Experts,

     I want the  to change the passwords from Agentry client, in order to accomplish this i have modified the application security definition at Agentry level as mentioned in below screen shot

But still could not able to change the password from client.Is there any additional coding to be implemented to allow the users for changing the passwords when ever they require.Kindly suggest.

Thanks & Regards,

Sravanthi Polu

Tags edited by: Michael Appleby

[Former Member]

What application are you using?

[sravanthi_polu]

Hi,

Thanks for your prompt reply. Iam using SAP Work Manager 5.3 and Agentry client version is 6.0.44.1.Please suggest how the issue can be resolved.

Thanks & Regards,

sravanthi Polu

[sravanthi_polu]

Hi stephen,

     We have tried couple of ways at least to change the password that has been reset to initial in ECCC. Even this scenario, is not working to change the password from client. At least can we go for SSO to authenticate.Does work manager 5.3 with client 6.0.44.1 support SSO or this feature is available in only SMP 3.0. Agentry client branding is to customize the client as per my knowledge,does password issue can be resolved by branding.

Please suggest how we can change or reset the password(set to initial in eccc) from client.Does Client 6.0.44.1 will support password change.I have gone through the release not of 6.0.44.1 but could not find any information related to password change from Client.

please suggest.

Thank you in advance.

Thanks & Regards,

Sravanthi Polu