Customer opening hours not pulling...

[Former Member]

Hi All,

Created purchase order & then delivery. But when I go in the delivery header-shipment tab - Ship to party and over there I can see
Delivery date but not the opening hours.

Its showing  00:00 - 00:00 and 00:00 - 00:00

I looked into the PRD example provided by the user - uploading point and opening hours are maintained over there.

I also tested in the same scenario in sandbox no openining hours pulling up.

This is happening only for France customers.

[Lakshmipathi]

Check whether any default time is maintained in OVLZ which will be copied to your shipping point in OVXD.  If this is blank, then your delivery will also be blank.

G. Lakshmipathi

[Former Member]

Hi,

agree with Murali

please go to shipping point and route to check whether 'time in hours/minutes' is maintained;

- for shipping point, please firstly setup working times, and then maintain pick/pack and loading time in hours/minutes

- for route, please maintain travel duration and transportation lead time in hours/minutes

[Former Member]

Dear Ashok,

Check whether Shipping  Point  "Determine Times" has any link to this. I am sure, this should have taken care, but just you can cross check. This is just an assumption, I may be wrong!

Regards

Murali