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GRC EAM - Single Firefighter Multiple User Login

Hi Folks,

Good Day...Please need your valuable suggestion on the below issue...

We have configured GRC EAM 10.0 with a mapping of Single User Id to Single Firefighter but now we have got a scenario where Multiple Users require single Firefighter ID .

Mapping is done for Multiple users with single Firefighter ID., we have logged in with first user and successfully working but same time when the other user logged in, it is not allowing to enter into same firefighter (Popping a message as User1 is already using Firefighter)

Please provide me if any solution...

Former Member
replied

Hi Hima

I'm not quite sure what you mean by "beat the above situation". Possibly 5.1 was never intended that was

I was under the impression back when it was /VIRSA (up to 5.2) the system was always designed this way. I'm not sure how it worked on 5.3 but the log capturing and filter on FF Id would probably be impacted if you were to allow multiple users to access the account at the same time

I've taken the approach of 1:1 mapping for users who always access FF. If not, set of FF Ids per area and assign them all to the team. If the first one is unavailable then work your way down the list. Use a naming convention on the FF Id and assign the appropriate access so it's clear what the intended usage of the account is.

Regards

Colleen

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