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BO 4.1 WEBI reports are not refreshing and FWB 00032 error while login

Hello All, First, We are not able to refresh our WEBI reports its hanging in between and throwing errors sometimes. Second, while login its giving below error. Account information not recognized: Invalid confidential channel. (FWB 00032) found relevant note : 1737852, but the pre-requisite is met. Issue is intermittent but its resolved now BO application restart. but we need to find out what could be the reason for this. Anyone has got this kind of situation. Regards Munish

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