call ITSM Reporting from WD application

[richard_pietsch]

Hi,

I need to call the ITSM Reporting (CRM link id SM-ITSM-RP) out of a webdynpro application.

When calling the link out of the CRM WebUI the system generates a dynamic link like:

http://host:port/sap/bc/bsp/sap/crm_ui_frame/genericpostexecutionnewwindow.htm?GUID=5254C0A8963F1ED4...

How can I call the application out of my webdynpro component?

I tried a bit with IF_CRM_UI_NAVIGATION_SERVICE but I did not get it up and running

Regards,

Richard

[Former Member · Accepted solution]

Use CONSTRUCT_BSP_URL. In the WDA use CREATE_EXTERNAL_WINDOW. More advanced techniques include FPM and Launchpad navigation assuming they are relevant to your scenario.

[richard_pietsch · Accepted solution]

Hi, I was confused by the URL created by the CRM UI framework and the GUID.. I noticed that in detail the WD component DIAG_APP_LAUNCHER is used which I can call with application ID paramter via cl_dswp_navigation_api=>start_webdynpro

Regards