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Mail Sender Adapter

Former Member
0 Kudos

Hi All,

Scenario  - Mail To File .

Vendor is dropping attachemnts in Mailbox ( XML + PDF )/ XML/ PDF. PI picks up the attachments.

Bot the message is giving system error in adapter engine. Surprisingly, It is successful in quality but failing in

Production.  So cannot say its a data Issue. And in production, not all messages are failing. Few  messages say 30 out of 100 are failing.

XML file coming in inbox like this . THis is succesful in quality but failed in production.

Mail adapter is using below parameters :

:

See the error

Please help.

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Hi Kanisha Sharma,

I have a requirement where PI has to pick the .PDF files from mail and place them on FTP (No data conversion is required).

Could you please help me how to configure the sender Mail and receiver File adapter respectively?

Thanks-
Rams

azharshaikh
Active Contributor
0 Kudos

Hi Rams,

Please check the following links:

Step by Step Mail To File Scenario - Process Integration - SCN Wiki

Hope it helps.

Regards,

Azhar

Former Member
0 Kudos

Thanks Azhar,

It works on .xml files, however i need to pick the .PDF files and push them to FTP, no data conversion is required.

regards

Rams

azharshaikh
Active Contributor
0 Kudos

Hi Rams,

Did you try testing with this parameter:

attachment;filename="MailAttachment-1.PDF"


instead of .xml

Regards,

Azhar

Former Member
0 Kudos

So sending the exact same attachment to production and QA is giving different result consistently? (e.g. given sample attachment always fails in prod but always succeeds in QA).

Former Member
0 Kudos

Hi All,

There was a procedure to test in quality. We fwd mails from one mailbox to some testmailbox. Messages are not failing. But yesterday, when Vendor directly sending mail to Test mailbox, It is failing in quality as well now. It means now we are able to see error in adapter engine as system errors.

PI version is PI 7.1.

Note : Apologise for delayed response to all.

Regards,

Kanisha

iaki_vila
Active Contributor
0 Kudos

Hi Kanisha,

What is your PI version?, in PI 7.0 there is a known error produced with long names that generated the same exception. If Im right, check this note with your basis team  940462 - xi mail adapter sends message attributes that are too long

Regards.

Former Member
0 Kudos

Please help. Urgent.