[SAP IQ] Failed to login to Cockpit Console.

[Gisung]

Hi,

I have a customer who has a problem to log in to cockpit console.

When ct installed IQ16 SP08 on window 2008 R2 (Korean package version), ct failed to log in to cockpit console.

Because there are no system information on it.

Cockpit console failed to bring the system information, It's a blank.

Ct found out that the issue is related to OS System.

If ct installed IQ16 SP08 on window 2008 R2 (English version) or added a package of english language.

And then ct changed express language from korean to english.

Ct succeeded to log in to cockpit console.

So Ct is wandering what is the differences between korean package version and English version.

Is it a language problem?

Thanks

Gi-Sung Jang

[Former Member]

Hey,

Did this issue get solved? Even I am facing this one.

There is nothing to select in the drop-down menu under "System"

Regards,

Kaustubh

[Gisung]

Hi Kaustubh Kulkarni,

We found out that the issue is related to OS System.

If we installed IQ16 SP08 on window 2008 R2 (English version) or added a package of english language.

And then we changed display language from korean to english.

We succeeded to log in to cockpit console.

thanks

Gi-Sung Jang