Workflow n-step dynamic approval error when saving SC

[matias_z]

Hi all,

I have a process schema with 2 levels of approvals. The first one is a dynamic one (created based on a tutorial that I found here in SCN) and the second one is a simple approval step, I have a third step that's the automatic approval if none of the previous steps are required.

When I go the SC creation page, I enter all the information and before saving it, I click on Display Agents, I could see that all the agents were obtained correctly.

For example 4 approvers obtained,

1-User1 (obtained from the first process level, dynamic one)

2-User2 (obtained from the first process level, dynamic one)

3-User3 (obtained from the first process level, dynamic one)

4-User4 (obtained from the second process level).

The problem comes after I save the order..I click on the Refresh button and go again to the "Display Agents" part and then I see that the first approver is not there, instead I see that it says "No agent was obtained with strategy Z...", so I have something like this:

1-"No agent was obtained with strategy Z..."

2-User2 (obtained from the first process level, dynamic one)

3-User3 (obtained from the first process level, dynamic one)

4-User4 (obtained from the second process level).

If I check the WF, it ends in error as it says it could not find the approver.

The same thing happens if the first process level (dynamic) returns 2 agents....the first one is removed after I save the SC.

And If that first process level returns anly one agent, it's also removed when I save the SC.

Could you please suggest where could I start looking into it?

I debugged a lot and found out that when I click on SAVE and the on REFRESH and go to see again the approvers, the method

/SAPSRM/IF_EX_WF_RESP_RESOLVER~GET_APPROVERS_BY_AREA_GUID is not being executed for that first user, just for the rest.

Why could this be happening?

Thanks in advance!

Matias

[konstantin_anikeev]

Hi Matias,

if could happen due to errors in your code.

Could yprovide the logic for MAP_ITEM_TO_AREA method?

Is it possible, that the first approver = requester in the shopping cart?

Regards

Konstantin