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How to close the Change Request all at once?

former_member210667
Participant
0 Kudos

Hello,

Please let me know if it possible to close all the Change request all at once,for Example:we have 50 cr which required to close all and each Cr is taking 30sec to 50 sec is there any way to close all at once?

Regards,

Neni

Accepted Solutions (1)

Accepted Solutions (1)

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni

Please check the my reply here



Thanks

Prakhar

former_member210667
Participant
0 Kudos

Please let me know if it works in 7.1?If yes i just ran 3 crs and it is taking long time

I put the cr in the "Status update for change Transactions"  and executed

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni

Yes it works in new version 7.1

have you checked below note

1691698 - ChaRM: performance improvement for CRM_SOCM_SERVICE_REPORT

2036274 - ChaRM: CRM_SOCM_SERVICE_REPORT does not work if predecessor is already closed


Make sure you have the necessary authorization to close a ticket or change status


hope above helps


Regards

Prakhar

former_member210667
Participant
0 Kudos

Thanks Prakhar.

Please let me know if i need to give any inputs in the report?As i just putting the cr in the  :"status update for change transaction -Components" and executing the report and my Cr status is "successfully tested" and trs moved to production.

Will it work for 7.1?

And sure i will try SAP notes once i got your reply.

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni,

It works for 7.1 for sure....even you can cross verify their validity by checking the SAP notes shared.

Yes you need to give inputs and can run in simulation or do a test run if required

this is a standard utility offered by SAP for this requirement

hope this resolves

Thanks

Prakhar

former_member210667
Participant
0 Kudos

Thanks.

I just want to close the CR so do i need to give any other details then the CR?

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni,

are you facing any error, kindly provide the CR no. and press execute in simulation mode.

if it doesn't throw an error remove the tick for Test/simulation mode and then press execute.

Thanks

Prakhar

former_member210667
Participant
0 Kudos

Sorry  i did not find this "Test/simulation mode" in this report.

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni,

check the below tick"List output only(no update)"...or TEST mode

if you select this then execution will not make any changes but if remove this tick then status will be changed

hope this clarifies

Thanks

Prakhar

Answers (1)

Answers (1)

former_member210667
Participant
0 Kudos

i got this errorMemory low. Leave the transaction before taking a break!
"


I just put 1 Cr and even it did not closed.

prakhar_saxena
Active Contributor
0 Kudos

Hi Neni

check the above note and below

1800300 - ChaRM: CRM_SOCM_SERVICE_REPORT does not work

the performance one(1691698) should fix the issue but if not working you can raise OSS so that SAP can check it.

Thanks

Prakhar