on 08-15-2014 3:42 AM
Hello,
Please let me know if it possible to close all the Change request all at once,for Example:we have 50 cr which required to close all and each Cr is taking 30sec to 50 sec is there any way to close all at once?
Regards,
Neni
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Hi Neni
Yes it works in new version 7.1
have you checked below note
1691698 - ChaRM: performance improvement for CRM_SOCM_SERVICE_REPORT
2036274 - ChaRM: CRM_SOCM_SERVICE_REPORT does not work if predecessor is already closed
Make sure you have the necessary authorization to close a ticket or change status
hope above helps
Regards
Prakhar
Thanks Prakhar.
Please let me know if i need to give any inputs in the report?As i just putting the cr in the :"status update for change transaction -Components" and executing the report and my Cr status is "successfully tested" and trs moved to production.
Will it work for 7.1?
And sure i will try SAP notes once i got your reply.
i got this errorMemory low. Leave the transaction before taking a break!
"
I just put 1 Cr and even it did not closed.
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Hi Neni
check the above note and below
1800300 - ChaRM: CRM_SOCM_SERVICE_REPORT does not work
the performance one(1691698) should fix the issue but if not working you can raise OSS so that SAP can check it.
Thanks
Prakhar
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