cancel
Showing results for 
Search instead for 
Did you mean: 

Message already in admin action

Former Member
0 Kudos

Hello,

One EO message is stuck (TBDL) in single stack PI version with below error, i thought removing user lock (from NWA -> User Sessions) will work and release the locks from the message but it didn't work.

Resending the message failed, due to: java.lang.Exception: Message already in admin action or locked by message version editor.

Not sure what else i can check? Any inputs will be appreciated.

Thanks

Amit Srivastava

Accepted Solutions (0)

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Amit,

So you did remove the locks under NWA-> Locks: Java Locks?

If that didnt work. I would suggest you stop the receiver channel and force the message into error. Did you also add a timeout on that channel?

The thing is what i have picked up with TBDL is that once it is stuck it is very difficult to get it going again. I normally force it into error(Restart the java stack or stop the channel untill error) and then i reprocess it. But i understand that would be your last options.

Hope it helps,

Jannus Botha

Former Member
0 Kudos

Hello Jannus,

There is no java locks instead of that i have terminate the user sessions from NWA.

Secondly, message is in lock state so it will always stay in TBDL status even if u stop the channel and then try to resend/cancel the message .

Thanks

Amit Srivastava

Former Member
0 Kudos

After restarting the server i was able to push the message from the system.