on 08-14-2014 6:41 PM
Hello,
One EO message is stuck (TBDL) in single stack PI version with below error, i thought removing user lock (from NWA -> User Sessions) will work and release the locks from the message but it didn't work.
Resending the message failed, due to: java.lang.Exception: Message already in admin action or locked by message version editor.
Not sure what else i can check? Any inputs will be appreciated.
Thanks
Amit Srivastava
Hi Amit,
So you did remove the locks under NWA-> Locks: Java Locks?
If that didnt work. I would suggest you stop the receiver channel and force the message into error. Did you also add a timeout on that channel?
The thing is what i have picked up with TBDL is that once it is stuck it is very difficult to get it going again. I normally force it into error(Restart the java stack or stop the channel untill error) and then i reprocess it. But i understand that would be your last options.
Hope it helps,
Jannus Botha
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