SUS - MM Scenario: notification mail not sent to all Supplier Users

[Former Member]

Hi,

we're in a SUS-MM scenario and we publish Purchasing documents (PO and/or SAR) to SUS portal.

The notification mail for new published documents are sent only to the e-mail address of the Supplier (imported from SAP to SUS) which is in the SAP Supplier Master data. But if the Admin supplier creates other users for the supplier (F1 / F2 / F3), the notification mail for new published PO/SAR are not sent to the mail address of F1 / F2 / F3 users. Is it the standard behavior or is there some missing customizing setting missing?

Our customer wants that notification mail are sent to all the mail addresses of the Supplier Users.

Has someone had this kind of requirement? and, if it is not achievable via standard customizing, which could be the right solution to meet this requirement?

Thanks in advance

[Former Member]

Hi,

This is a standard SAP process which SAP has provided,

The other way is to develop a custom program,

1) Select the Supplier.

2) Check the available contact persons of the Supplier.

3) When a document is created in ECC (Hope you are in MM-SUS), select the list of contact persons for Supplier. (I assume need a RFC FM to develop to SUS)

4) Send a e-mail to all users linked with this Supplier.

You can find the linked Contact persons in BP transaction and Table BUT000.

Please change the Status of the Issue once your problem solved, other will get benefitted. If possible post the soulution.

Thank you,

Anil

[Former Member]

Hi Max,

In Case of MM-SUS scenario, we will initiate an Interface from SAP to SUS to create first time User ID, usually this user ID will have Admin access for supplier company.

Post creation of this user they will create separate user ID's for their different user base like Sales, Production, Engineering.....

When they create ID's it will get Mapped with Admin user. So for Customer Company admin user ID will be primary point of contact & all the communication will be send to this email address. As far as i know this is SAP's standard process.

In case of your customer requirement i think you need explore customize options.

Thanks

Manish

[zoltan_keller]

Hi Max.

What is your SRM_SERVER release?

regards

Zoltan