Multiple Approvers for Role

[Former Member]

Hi,

Is it possible to have 2 approvers (primary and secondary/back-up) for a role but only one them need to approve? Both should get the email notification but only one of them should approve. Escalation to alternate approver is not what I am looking for.

When the roles are imported into GRC, do I need to a two entries for each role since I need have 2 approvers for the role? or is Delegation a better option?

If Delegation is used, then do I have to setup both as role owners? or can delegated user approve with the need to setup as role owner?

Thanks,

Jay

[Former Member · Accepted solution]

Hi Jay

You can have 2 approvers for the same roles where either of the approvers can approve the request. You need to specify 2 entries for the same role in the import file. Both approvers will receive the email notification

A delegate dosent have to be specified as an access control role owner.

Thanks

Anthony

[Former Member]

Thank you Anthony and Andrezej.

Did some testing and it works as expected for us. Will implement note 1589130 and test the delegation email notification.

[AndrzejP]

Hi Jay,

If you plan to use delegation remember that by default only approver will receive email (not his delegate). to correct this you will need to implement note 1589130.

Best regards, Andrzej