Solved: error on Phase "Start Instance" on solman 7.1 inst...

Hi,

We are having an error while we are installing Solution Manager 7.1 on our system. We encountered an error on Phase "start instance". We can't find any related issue on the logs or i might have missed it?

Attached are the screenshot and the log.

Please help us resolve this issue as we are to go-live for our customer. Hope to receive feedback the soonest.

Thank you!

Regards,

SAP Managed Tags:
SAP Solution Manager

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Accepted Solutions (1)

Hi Aj,

Please share dev_disp and dev_w0 logs.

Regards,

Divyanshu

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Hi Divyanshu,

We don't have those log files. What we have is the sapinst_dev.log since we are still on the process of installation.

Please see below log:

TRACE 2014-08-13 15:28:57.099

FileMgt().getNode(sapcontrol_PMS_DVEBMGS00.log, true)

TRACE 2014-08-13 15:28:57.099

Node(sapcontrol_PMS_DVEBMGS00.log)._init() done

TRACE 2014-08-13 15:28:57.099

FileMgt().getNode() done: FILE

INFO 2014-08-13 15:28:57.099

CJSlibModule::writeInfo_impl()

Node sapcontrol_PMS_DVEBMGS00.log already exists.

TRACE 2014-08-13 15:28:57.099

FSPath(sapcontrol_PMS_DVEBMGS00.log)._create() done: exists already

TRACE 2014-08-13 15:28:57.099

FSPath(sapcontrol_PMS_DVEBMGS00.log).createFile() done

TRACE 2014-08-13 15:28:57.115

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.115

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).start(false)

TRACE 2014-08-13 15:28:57.115 [synxcchapp.cpp:275]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

Going to call CreateProcess/CreateProcessAsUser for 'E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe' now.

TRACE 2014-08-13 15:28:57.115 [synxcchapp.cpp:575]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

Trying to start E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe CSySysLibCallsWrapper::syscallwrapper()->__CreateProcess__(NULL, <command line for executable E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe, NULL, NULL, TRUE, 0x420, NULL, NULL, &StartupInfo, &ProcessInfo)

TRACE 2014-08-13 15:28:57.115 [synxcchapp.cpp:653]

CSyChildApplicationImpl::doStart() lib=syslib module=syslib

A child process has been started. Pid = 7692. Executable name: E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe

TRACE 2014-08-13 15:28:57.115

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.115

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).start() done: true

TRACE 2014-08-13 15:28:57.115

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

INFO 2014-08-13 15:28:57.115

CJSlibModule::writeInfo_impl()

Output of E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -nr 00 -function GetProcessList is written to the logfile sapcontrol_PMS_DVEBMGS00.log.

TRACE 2014-08-13 15:28:57.162 [synxcpipe.cpp:163]

CSyStdOutErrPipe::onUnderflow(void * buf, int maxBytes, int timeout)

lib=syslib module=syslib

Syslib info about system call. OS message 109 (The pipe has been ended.

) after execution of system call 'ReadFile' with parameter ((CSySysLibCallsWrapper::syscallwrapper()->__read__ end of child process output pipe)), line (390) in file (d:\depot\bas\720_rel\bc_720-2_rel\gen\optu\ntamd64\ins\sapinst\impl\src\syslib\synxcpipe.cpp).

TRACE 2014-08-13 15:28:57.162

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.162

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).getReturnCode(true)

TRACE 2014-08-13 15:28:57.162

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.162

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).getReturnCode() done: 0

TRACE 2014-08-13 15:28:57.162

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.162

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).getStatus()

TRACE 2014-08-13 15:28:57.162

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.177

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).getStatus() done: TST_FINISHED

TRACE 2014-08-13 15:28:57.177

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

INFO 2014-08-13 15:28:57.177

CJSlibModule::writeInfo_impl()

Execution of the command "E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe -prot PIPE -nr 00 -function GetProcessList" finished with return code 0. Output:

13.08.2014 15:28:57

GetProcessList

name, description, dispstatus, textstatus, starttime, elapsedtime, pid

msg_server.EXE, MessageServer, GREEN, Running, 2014 08 13 15:18:47, 0:10:10, 7764

disp+work.EXE, Dispatcher, GRAY, Stopped, 2014 08 13 15:18:47, 0:00:07, -1

igswd.EXE, IGS Watchdog, GREEN, Running, 2014 08 13 15:18:47, 0:10:10, 7072

TRACE 2014-08-13 15:28:57.177

FSPath(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe) done

TRACE 2014-08-13 15:28:57.177

ChildApplication(E:\usr\sap\PMS\DVEBMGS00\exe\sapcontrol.exe).run(): 0. done.

TRACE 2014-08-13 15:28:57.177

NWInstance._callSAPControlUncheckedOutput() done: 0

TRACE 2014-08-13 15:28:57.177

NWInstance._callSAPControlUnchecked() done: 0

TRACE 2014-08-13 15:28:57.177

NWInstance._callSAPControl() done: 0

TRACE 2014-08-13 15:28:57.177

NWInstance.allProcessesStarted() done: false

TRACE 2014-08-13 15:28:57.177

NWDIState.isRunning()

TRACE 2014-08-13 15:28:57.177

NWDIState.isRunning() done: false

TRACE 2014-08-13 15:28:57.177

NWDIState.assertTimeout()

TRACE 2014-08-13 15:28:57.177

NWDialogInstance.getMaxWaitTime(true)

TRACE 2014-08-13 15:28:57.177

NWDialogInstance.getMaxWaitTime() done: 1200

TRACE 2014-08-13 15:28:57.177

NWDIState.assertABAPTimeout(600)

TRACE 2014-08-13 15:28:57.177

NWInstState.getElapsedString()

TRACE 2014-08-13 15:28:57.177

NWInstState.getElapsedString() done: 10:10

TRACE 2014-08-13 15:28:57.177

NWException thrown: nw.progress.waitingForStartABAPFailed,PMS,DVEBMGS00,ABAP: UNKNOWN,10:10:

unknown message ID (nw.progress.waitingForStartABAPFailed,PMS,DVEBMGS00,ABAP: UNKNOWN,10:10)

TRACE 2014-08-13 15:28:57.177

Function setMessageIdOfExceptionMessage: nw.progress.waitingForStartABAPFailed,PMS,DVEBMGS00,ABAP: UNKNOWN,10:10

ERROR 2014-08-13 15:28:57.177

CJSlibModule::writeError_impl()

unknown message ID (nw.progress.waitingForStartABAPFailed,PMS,DVEBMGS00,ABAP: UNKNOWN,10:10)

TRACE 2014-08-13 15:28:57.177 [jsextension.hpp:879]

CallFunctionBase::call()

Member function 'Installer.invokeModuleCall() has thrown unknown exception. Rethrowing.

ERROR 2014-08-13 15:28:57.770 [sixxcstepexecute.cpp:901]

FCO-00011 The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|start|0|start was executed with status ERROR ( Last error reported by the step: ).

TRACE 2014-08-13 15:28:57.879 [kdxxctaco.cpp:100]

CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile start ...

TRACE 2014-08-13 15:28:58.98 [kdxxctaco.cpp:129]

CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

after creating out stream for C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\statistic.xml

TRACE 2014-08-13 15:28:58.207 [kdxxctaco.cpp:163]

CKdbTableContainerImpl::syncToContainerFile lib=iakdblib

CKdbTableContainerImpl::syncToContainerFile stop ...

TRACE 2014-08-13 15:28:58.207 [syxxcfile.cpp:85]

CSyFileImpl::decideIfMoveCopyNode(const CopyMoveDestinationInfo & {m_nodeTypeForCombiCheck: ..., m_path: C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/__instana_tmp.3.xml, m_realNodeType: 8}, ISyNode::CopyMoveMode_t 0x3, PSyNodeInt &) const

lib=syslib module=syslib

Target node does not exist and (mode & ISyNode::MISSING) ==> I will copy/move.

TRACE 2014-08-13 15:28:58.223 [syxxcnode.cpp:428]

CSyNodeImpl::move(const CSyPath & C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/__instana_tmp.3.xml, ISyNode::CopyMoveMode_t 0x3)

lib=syslib module=syslib

Moved C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/__instana_tmp.xml to C:/Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS/__instana_tmp.3.xml

INFO 2014-08-13 15:28:58.223 [synxcpath.cpp:798]

CSyPath::createFile() lib=syslib module=syslib

Creating file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\MSS\CENTRAL\AS\__instana_tmp.xml.

TRACE 2014-08-13 15:28:59.798

SAPInst calls the LogInquirer. The output of the LogInquirer can be found in file sapinst_loginquirer.log.

TRACE 2014-08-13 15:28:59.829 [iaxxgenimp.cpp:660]

CGuiEngineImp::showMessageBox

<html> <head> </head> <body> An error occurred while processing option SAP Solution Manager 7.1 Support Release 1 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step: ). You can now: <ul> <li> Choose Retry to repeat the current step. </li> <li> Choose Log Files to get more information about the error. </li> <li> Stop the option and continue with it later. </li> </ul> Log files are written to <code>C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/MSS/CENTRAL/AS</code>. </body></html>

TRACE 2014-08-13 15:28:59.829 [iaxxgenimp.cpp:1137]

CGuiEngineImp::acceptAnswerForBlockingRequest

Waiting for an answer from GUI

thank you!

regards,

Hi Almira,

Stop SAP from MMC and start again.

How many characters are their in your host name ?

Can you run sapntchk tool

65761 - Configuration test tool for Windows, sapntchk download

Else, if all fine, try to update your kernel.

Regards,

Divyanshu

Did you check work directory for logs ?

Was there anything like dev_disp, dev_ms and etc.

Divyanshu

Hi Divyanshu,

When we started the SAPMMC again, still the dispatcher is stopped.

The Hostname has 14 characters which is MPIC-SOLMANRTR. Is this the reason?

We tried to execute the sapntchk and we got below logs:

********************************************************************************

** S A P N T C H K

** Version : 5.0.0.13

** Date : 03/28/2007

** Execute : Thu Aug 14 10:11:56 2014

********************************************************************************

---------------------------------------------------------------------------

Command line arguments

---------------------------------------------------------------------------

used command line arguments

unused command line arguments

argument 0: C:\Installers\solman_installers\sapntchk_x64\sapntchk.exe

---------------------------------------------------------------------------

System

---------------------------------------------------------------------------

Computer : MPIC-SOLMANRTR

Manufacturer : HP

Model : ProLiant DL380 G7

Processor-Typ : AMD64

Processor-Id : Intel64 Family 6 Model 44 Stepping 2

Processor [1] : 2932 MHz

Processor [2] : 2932 MHz

Processor [3] : 2932 MHz

Processor [4] : 2932 MHz

Processor [5] : 2932 MHz

Processor [6] : 2932 MHz

Processor [7] : 2932 MHz

Processor [8] : 2932 MHz

Processor [9] : 2932 MHz

Processor [10] : 2932 MHz

Processor [11] : 2932 MHz

Processor [12] : 2932 MHz

Processor [13] : 2932 MHz

Processor [14] : 2932 MHz

Processor [15] : 2932 MHz

Processor [16] : 2932 MHz

Processor [17] : 2932 MHz

Processor [18] : 2932 MHz

Processor [19] : 2932 MHz

Processor [20] : 2932 MHz

Processor [21] : 2932 MHz

Processor [22] : 2932 MHz

Processor [23] : 2932 MHz

Processor [24] : 2932 MHz

Numa Node [0] : 1 2 3 4 5 6 7 8 9 10 11 12

Numa Node [1] : 13 14 15 16 17 18 19 20 21 22 23 24

Shared CPUs [1] : 1 2

Shared CPUs [2] : 3 4

Shared CPUs [3] : 5 6

Shared CPUs [4] : 7 8

Shared CPUs [5] : 9 10

Shared CPUs [6] : 11 12

Shared CPUs [7] : 13 14

Shared CPUs [8] : 15 16

Shared CPUs [9] : 17 18

Shared CPUs [10] : 19 20

Shared CPUs [11] : 21 22

Shared CPUs [12] : 23 24

Fast CPU timers : Not Synchronized

OS timers : Synchronized

Operating System : Windows NT 6.1, Build 7601

Service Pack : Service Pack 1

Memory Management : Maximize Throughput for File Sharing

*** ERROR => not set to [Maximize Throughput for Network Application]

---------------------------------------------------------------------------

Server

---------------------------------------------------------------------------

Name : MPIC-SOLMANRTR

Comment :

Type : Windows NT non-DC server

Platform-Id : 500

LAN Manager : 6.1

Auto disconnect : 15 min

Status : Visible in the network domain

---------------------------------------------------------------------------

Time Setting

---------------------------------------------------------------------------

Operating System

Current Timezone : The system cannot determine the current time zone

Diff. from UTC : -28800 sec

Standard Name : China Standard Time

Standard Diff. : 0 sec

Standard Date : 00/00/00 00:00:00

-> : can't evaluate

Daylight Name : China Daylight Time

Daylight Diff. : -3600 sec

Daylight Date : 00/00/00 00:00:00

-> : can't evaluate

Microsoft C-Runtime

OS time : 10:11:57

OS date : 08/14/14

UNIX time/date : Thu Aug 14 10:11:57 2014

UTC time/date : Thu Aug 14 02:11:57 2014

Time zone name : China Standard Time

Zone diff. from UT : -28800 sec

Daylight savings : NO

Switch to Daylight : can't evaluate

Switch to Standard : can't evaluate

---------------------------------------------------------------------------

Check computer

---------------------------------------------------------------------------

Computer : MPIC-SOLMANRTR

Hostname : MPIC-SOLMANRTR

*** ERROR => invalid hostname (RC=1)

HostToAddr : 10.3.38.5

AddrToHost : MPIC-SOLMANRTR

---------------------------------------------------------------------------

Check network

---------------------------------------------------------------------------

Hostname : MPIC-SOLMANRTR

HostToAddr : 10.3.38.5

Listen : 3298

Connect : 3298

Accept : 10.3.38.5

---------------------------------------------------------------------------

Check network-card

---------------------------------------------------------------------------

Host Name : MPIC-SOLMANRTR

DNS Servers : 203.131.75.67

: 10.3.38.61

: 10.3.38.60

Node Type : Hybrid

NetBIOS Scope ID :

IP Routing Enabled : no

WINS Proxy Enabled : no

NetBIOS over DNS : no

---------------------------------------------------------------------------

Ethernet adapter : {69C8E373-47F1-4C42-9A68-DE738B3FC253}

Description : HP NC382i DP Multifunction Gigabit Server Adapter #4

Physical Address : D4-85-64-C6-6A-00

DHCP Enabled : yes

IP Address : 0.0.0.0

Hostname : 0.0.0.0

Subnet Mask : 0.0.0.0

DHCP Server :

Primary WINS :

Secondary WINS :

Lease Obtained : Thu Jan 01 00:00:00 1970

Lease Expires : Thu Jan 01 00:00:00 1970

---------------------------------------------------------------------------

Ethernet adapter : {CBCFD96C-B32B-4CFD-974C-4E569F9BF9A0}

Description : HP NC382i DP Multifunction Gigabit Server Adapter #3

Physical Address : D4-85-64-C6-69-FE

DHCP Enabled : yes

IP Address : 0.0.0.0

Hostname : 0.0.0.0

Subnet Mask : 0.0.0.0

DHCP Server :

Primary WINS :

Secondary WINS :

Lease Obtained : Thu Jan 01 00:00:00 1970

Lease Expires : Thu Jan 01 00:00:00 1970

---------------------------------------------------------------------------

Ethernet adapter : {3B3BD9E9-4A5B-4293-9233-F4C232BB5C5B}

Description : HP NC382i DP Multifunction Gigabit Server Adapter #2

Physical Address : D4-85-64-C6-69-FC

DHCP Enabled : yes

IP Address : 0.0.0.0

Hostname : 0.0.0.0

Subnet Mask : 0.0.0.0

DHCP Server :

Primary WINS :

Secondary WINS :

Lease Obtained : Thu Jan 01 00:00:00 1970

Lease Expires : Thu Jan 01 00:00:00 1970

---------------------------------------------------------------------------

Ethernet adapter : {8C494525-303A-43B6-BC92-2583BE8A275E}

Description : HP NC382i DP Multifunction Gigabit Server Adapter

Physical Address : D4-85-64-C6-69-FA

DHCP Enabled : no

IP Address : 10.3.38.5

Hostname : MPIC-SOLMANRTR

Subnet Mask : 255.255.255.0

DHCP Server :

Primary WINS :

Secondary WINS :

Lease Obtained : Thu Jan 01 00:00:00 1970

Lease Expires : Thu Jan 01 00:00:00 1970

---------------------------------------------------------------------------

Pagefiles

---------------------------------------------------------------------------

Config. Min. size : 49152000 KB

Config. Max. size : 49152000 KB

Avail. Max. size : 207275828 KB

Current size : 65918772 KB

c:\pagefile.sys

Config. Min. size : 0 KB

Config. Max. size : 0 KB

Avail. Max. size : 158123828 KB

Current size : 16766772 KB

Disk free space : 141357056 KB

g:\pagefile.sys

Config. Min. size : 49152000 KB

Config. Max. size : 49152000 KB

Avail. Max. size : 49152000 KB

Current size : 49152000 KB

Disk free space : 3178496 KB

---------------------------------------------------------------------------

Display the shares

---------------------------------------------------------------------------

Local shares

Installers - C:\Installers

saploc - E:\usr\sap

sapmnt - E:\usr\sap

Connected shares

\\TSCLIENT\E

\\TSCLIENT\D

\\TSCLIENT\C

Y: - \\mpic-nas\StorageA

Z: - \\mpic-nas\StorageA

---------------------------------------------------------------------------

Check the disk configuration

---------------------------------------------------------------------------

View of Windows NT

---------------------------------------------------------------------------

Physical drives

Physical Drive : 0

Cylinders : 71798

Media typ : 12

Tracks per Cyl. : 255

Sectors per Trac : 32

Bytes per Sector : 512

Physical Drive : 1

Cylinders : 107724

Media typ : 12

Tracks per Cyl. : 255

Sectors per Trac : 32

Bytes per Sector : 512

Physical Drive : 2

Cylinders : 143634

Media typ : 12

Tracks per Cyl. : 255

Sectors per Trac : 32

Bytes per Sector : 512

Logical drives

Logical Drive : C:\ (Total: 234870 MB, Free: 138047 MB)

Volume name :

Serial number : 917112975

Sectors per Cl. : 8

Bytes per Sector : 512

Free clusters : 35340162

Total clusters : 60126759

Free MB : 138047

Total MB : 234870

Logical Drive : D:\ (Total: 358252 MB, Free: 329892 MB)

Volume name : SAPDATA

Serial number : 1581785425

Sectors per Cl. : 8

Bytes per Sector : 512

Free clusters : 84452432

Total clusters : 91712767

Free MB : 329892

Total MB : 358252

Logical Drive : E:\ (Total: 29998 MB, Free: 27251 MB)

Volume name : USR

Serial number : 819415762

Sectors per Cl. : 8

Bytes per Sector : 512

Free clusters : 6976509

Total clusters : 7679743

Free MB : 27251

Total MB : 29998

Logical Drive : F:\ (Total: 40958 MB, Free: 39657 MB)

Volume name : LOGS

Serial number : 3222301601

Sectors per Cl. : 8

Bytes per Sector : 512

Free clusters : 10152447

Total clusters : 10485503

Free MB : 39657

Total MB : 40958

Logical Drive : G:\ (Total: 51197 MB, Free: 3106 MB)

Volume name : SWAP

Serial number : 1049628085

Sectors per Cl. : 8

Bytes per Sector : 512

Free clusters : 795311

Total clusters : 13106687

Free MB : 3106

Total MB : 51197

---------------------------------------------------------------------------

Registry

---------------------------------------------------------------------------

+Dr.Watson

+Performance-Monitor

+System - Debugger

+Software\Microsoft\Windows NT\CurrentVersion\AeDebug

-UserDebuggerHotKey : 0

+AutoExclusionList

-DWM.exe : 1

+SAPOsCol

+SAP

+Software\SAP

+HostControl

+Environment

+PMS

-AdmUser : MPIC-SOLMANRTR\pmsadm

+Environment

-TEMP : E:\usr\sap\PMS\tmp

-TMP : E:\usr\sap\PMS\tmp

-SAPLOCALHOST : MPIC-SOLMANRTR

-SAPSYSTEMNAME : PMS

-RSEC_SSFS_DATAPATH : \\MPIC-SOLMANRTR\sapmnt\PMS\SYS\global\security\rsecssfs\data

-RSEC_SSFS_KEYPATH : \\MPIC-SOLMANRTR/sapmnt/PMS/SYS/global/security/rsecssfs/key

-rsdb_ssfs_connect : 0

-DBMS_TYPE : mss

-PATH : E:\usr\sap\PMS\SYS\exe\uc\NTAMD64

-SAPEXE : E:\usr\sap\PMS\SYS\exe\uc\NTAMD64

-JAVA_HOME : E:\usr\sap\PMS\DVEBMGS00\exe\sapjvm_4

-MSSQL_SERVER : MPIC-SOLMANRTR\PMS

-MSSQL_DBNAME : PMS

-MSSQL_SCHEMA : pms

-DBS_MSS_LIBNAME :

+Cluster

+Oracle

+Microsoft SQL-Server

+System\CurrentControlSet\Services\MSSQLServerADHelper100

-Type : 16

-Start : 4

-ErrorControl : 1

-ImagePath : "C:\Program Files\Microsoft SQL Server\100\Shared\SQLADHLP.EXE"

-DisplayName : SQL Active Directory Helper Service

-ObjectName : NT AUTHORITY\NETWORKSERVICE

-Description : Enables integration with Active Directories

-ServiceSidType : 1

+Security

+Informix

+System\CurrentControlSet\Services\SNMP\Parameters\ExtensionAgents

- :

-CPQHOSTSNMP : System\CurrentControlSet\Services\CqMgHost\CPQSNMP

-CPQMIB1K : System\CurrentControlSet\Services\CqMgHost\Parameters\CPQMIB1K

-CPQNISNMP : System\CurrentControlSet\Services\CpqNicMgmt\CPQNISNMP

-CPQNICS : System\CurrentControlSet\Services\CpqNicMgmt\Parameters\NICMIB

-CPQSERVSNMP : System\CurrentControlSet\Services\CqMgServ\CPQSNMP

-CPQSTORSNMP : System\CurrentControlSet\Services\CqMgStor\CPQSNMP

-CPQISCSI : System\CurrentControlSet\Services\CqMgStor\CPQISCSI

+IBM - DB2

---------------------------------------------------------------------------

Services

---------------------------------------------------------------------------

[ 0] Adobe Acrobat Update Service [running]

[ 1] Application Experience [running]

[ 2] Application Layer Gateway Service [stopped]

[ 3] Application Identity [stopped]

[ 4] Application Information [stopped]

[ 5] Application Management [stopped]

[ 6] ASP.NET State Service [stopped]

[ 7] Windows Audio Endpoint Builder [stopped]

[ 8] Windows Audio [stopped]

[ 9] Base Filtering Engine [running]

[ 10] Background Intelligent Transfer Service [running]

[ 11] Computer Browser [stopped]

[ 12] Certificate Propagation [running]

[ 13] HP Insight Event Notifier [stopped]

[ 14] HP Smart Array SAS/SATA Event Notificati [running]

[ 15] Microsoft .NET Framework NGEN v2.0.50727 [stopped]

[ 16] Microsoft .NET Framework NGEN v2.0.50727 [stopped]

[ 17] Microsoft .NET Framework NGEN v4.0.30319 [stopped]

[ 18] Microsoft .NET Framework NGEN v4.0.30319 [stopped]

[ 19] COM+ System Application [stopped]

[ 20] HP Insight NIC Agents [running]

[ 21] HP ProLiant Remote IML Service [running]

[ 22] HP Version Control Agent [running]

[ 23] HP Insight Foundation Agents [running]

[ 24] HP Insight Server Agents [running]

[ 25] HP Insight Storage Agents [running]

[ 26] Cryptographic Services [running]

[ 27] DCOM Server Process Launcher [running]

[ 28] Disk Defragmenter [stopped]

[ 29] DHCP Client [running]

[ 30] DNS Client [running]

[ 31] Wired AutoConfig [stopped]

[ 32] Diagnostic Policy Service [running]

[ 33] Extensible Authentication Protocol [stopped]

[ 34] Encrypting File System (EFS) [stopped]

[ 35] Windows Event Log [running]

[ 36] COM+ Event System [running]

[ 37] Microsoft Fibre Channel Platform Registr [stopped]

[ 38] Function Discovery Provider Host [stopped]

[ 39] Function Discovery Resource Publication [stopped]

[ 40] Windows Font Cache Service [running]

[ 41] Windows Presentation Foundation Font Cac [stopped]

[ 42] Group Policy Client [running]

[ 43] Google Update Service (gupdate) [stopped]

[ 44] Google Update Service (gupdatem) [stopped]

[ 45] Human Interface Device Access [stopped]

[ 46] Health Key and Certificate Management [stopped]

[ 47] HP WMI Storage Providers [running]

[ 48] Windows CardSpace [stopped]

[ 49] Internet Explorer ETW Collector Service [stopped]

[ 50] IKE and AuthIP IPsec Keying Modules [running]

[ 51] PnP-X IP Bus Enumerator [stopped]

[ 52] IP Helper [running]

[ 53] CNG Key Isolation [stopped]

[ 54] KtmRm for Distributed Transaction Coordi [stopped]

[ 55] Server [running]

[ 56] Workstation [running]

[ 57] Link-Layer Topology Discovery Mapper [stopped]

[ 58] TCP/IP NetBIOS Helper [running]

[ 59] Multimedia Class Scheduler [stopped]

[ 60] Windows Firewall [running]

[ 61] Distributed Transaction Coordinator [running]

[ 62] Microsoft iSCSI Initiator Service [stopped]

[ 63] Windows Installer [stopped]

[ 64] SQL Server (PMS) [running]

[ 65] SQL Full-text Filter Daemon Launcher (PM [running]

[ 66] SQL Active Directory Helper Service [stopped]

[ 67] Network Access Protection Agent [stopped]

[ 68] Netlogon [stopped]

[ 69] Network Connections [running]

[ 70] Net.Msmq Listener Adapter [stopped]

[ 71] Net.Pipe Listener Adapter [stopped]

[ 72] Network List Service [running]

[ 73] Net.Tcp Listener Adapter [stopped]

[ 74] Net.Tcp Port Sharing Service [stopped]

[ 75] Network Location Awareness [running]

[ 76] Network Store Interface Service [running]

[ 77] Performance Counter DLL Host [stopped]

[ 78] Performance Logs & Alerts [stopped]

[ 79] Plug and Play [running]

[ 80] IPsec Policy Agent [running]

[ 81] Power [running]

[ 82] User Profile Service [running]

[ 83] HP ProLiant Health Monitor Service [running]

[ 84] Protected Storage [stopped]

[ 85] Remote Access Auto Connection Manager [stopped]

[ 86] Remote Access Connection Manager [stopped]

[ 87] Routing and Remote Access [stopped]

[ 88] Remote Registry [running]

[ 89] RPC Endpoint Mapper [running]

[ 90] Remote Procedure Call (RPC) Locator [stopped]

[ 91] Remote Procedure Call (RPC) [running]

[ 92] Resultant Set of Policy Provider [stopped]

[ 93] Special Administration Console Helper [stopped]

[ 94] Security Accounts Manager [running]

[ 95] sapccmsr.00 [stopped]

[ 96] SAPHostControl [running]

[ 97] SAPHostExec [running]

[ 98] SAPPMS_00 [running]

[ 99] SAPPMS_01 [running]

[100] SAPRouter [running]

[101] Sophos Anti-Virus status reporter [running]

[102] Sophos Anti-Virus [running]

[103] Smart Card [stopped]

[104] Task Scheduler [running]

[105] Smart Card Removal Policy [stopped]

[106] Secondary Logon [stopped]

[107] System Event Notification Service [running]

[108] Remote Desktop Configuration [running]

[109] Internet Connection Sharing (ICS) [stopped]

[110] Shell Hardware Detection [running]

[111] SNMP Service [running]

[112] SNMP Trap [stopped]

[113] Sophos Agent [running]

[114] Sophos AutoUpdate Service [running]

[115] Sophos Message Router [running]

[116] Sophos Web Control Service [running]

[117] Print Spooler [running]

[118] Software Protection [running]

[119] SPP Notification Service [stopped]

[120] SQL Server Agent (PMS) [running]

[121] SQL Server Browser [running]

[122] SQL Server VSS Writer [running]

[123] SSDP Discovery [stopped]

[124] Secure Socket Tunneling Protocol Service [stopped]

[125] Sophos Web Intelligence Service [running]

[126] Sophos Web Intelligence Update [stopped]

[127] Microsoft Software Shadow Copy Provider [stopped]

[128] HP ProLiant System Shutdown Service [running]

[129] HP System Management Homepage [running]

[130] Telephony [stopped]

[131] TPM Base Services [stopped]

[132] Remote Desktop Services [running]

[133] Thread Ordering Server [stopped]

[134] Distributed Link Tracking Client [running]

[135] Windows Modules Installer [running]

[136] Interactive Services Detection [stopped]

[137] Remote Desktop Services UserMode Port Re [running]

[138] UPnP Device Host [stopped]

[139] Desktop Window Manager Session Manager [running]

[140] Credential Manager [stopped]

[141] Virtual Disk [stopped]

[142] Volume Shadow Copy [stopped]

[143] Windows Time [stopped]

[144] Windows Color System [stopped]

[145] Diagnostic Service Host [stopped]

[146] Diagnostic System Host [stopped]

[147] Windows Event Collector [stopped]

[148] Problem Reports and Solutions Control Pa [stopped]

[149] Windows Error Reporting Service [stopped]

[150] WinHTTP Web Proxy Auto-Discovery Service [stopped]

[151] Windows Management Instrumentation [running]

[152] Windows Remote Management (WS-Management [running]

[153] WMI Performance Adapter [stopped]

[154] Portable Device Enumerator Service [stopped]

[155] Windows Update [running]

[156] Windows Driver Foundation - User-mode Dr [stopped]

---------------------------------------------------------------------------

Processes

---------------------------------------------------------------------------

|----|--------------------|-----------|----------|----------|----------|----------|----------|

| 4|System | |******** K|******** K|******** K|******** K|******** K|

| 408|smss.exe | | 2248 K| 2248 K| 1580 K| 1612 K| 0 K| NT AUTHORITY\SYSTEM

| 516|csrss.exe | | 7080 K| 37876 K| 4572 K| 4620 K| 86 K| NT AUTHORITY\SYSTEM

| 560|wininit.exe | | 7952 K| 8012 K| 4888 K| 5268 K| 2 K| NT AUTHORITY\SYSTEM

| 568|csrss.exe | | 5900 K| 37904 K| 3808 K| 3928 K| 83 K| NT AUTHORITY\SYSTEM

| 612|winlogon.exe | | 8892 K| 8952 K| 5956 K| 6252 K| 2 K| NT AUTHORITY\SYSTEM

| 656|services.exe | | 14956 K| 15032 K| 11136 K| 43112 K| 6 K| NT AUTHORITY\SYSTEM

| 664|lsass.exe | | 47552 K| 47552 K| 40268 K| 40268 K| 12 K| NT AUTHORITY\SYSTEM

| 672|lsm.exe | | 10332 K| 10344 K| 7324 K| 7336 K| 3 K| NT AUTHORITY\SYSTEM

| 764|svchost.exe | | 16344 K| 16396 K| 11400 K| 11572 K| 7 K| NT AUTHORITY\SYSTEM

| 848|svchost.exe | | 13356 K| 13716 K| 9456 K| 9780 K| 6 K| NT AUTHORITY\NETWORK SERVICE

| 928|LogonUI.exe | | 17792 K| 29144 K| 10808 K| 23204 K| 10 K| NT AUTHORITY\SYSTEM

| 936|svchost.exe | | 21144 K| 21528 K| 19556 K| 19588 K| 209 K| NT AUTHORITY\LOCAL SERVICE

| 248|svchost.exe | | 78828 K| 872164 K| 74888 K| 1133512 K| 721 K| NT AUTHORITY\SYSTEM

| 304|svchost.exe | | 16116 K| 16344 K| 11424 K| 11716 K| 4 K| NT AUTHORITY\LOCAL SERVICE

| 500|svchost.exe | | 20224 K| 20360 K| 13648 K| 13740 K| 9 K| NT AUTHORITY\SYSTEM

| 520|SavService.exe | | 178280 K| 179316 K| 164904 K| 166044 K| 444 K| NT AUTHORITY\LOCAL SERVICE

|1212|svchost.exe | | 22512 K| 22544 K| 19996 K| 20120 K| 58 K| NT AUTHORITY\NETWORK SERVICE

|1320|svchost.exe | | 16832 K| 16860 K| 12432 K| 12492 K| 6 K| NT AUTHORITY\LOCAL SERVICE

|1448|spoolsv.exe | | 15892 K| 15912 K| 11224 K| 11280 K| 4 K| NT AUTHORITY\SYSTEM

|1476|armsvc.exe | | 4720 K| 4776 K| 1796 K| 1908 K| 1 K| NT AUTHORITY\SYSTEM

|1520|cissesrv.exe | | 7364 K| 7388 K| 5360 K| 5456 K| 3 K| NT AUTHORITY\SYSTEM

|1540|vcagent.exe | | 13808 K| 13844 K| 7720 K| 8596 K| 22 K| NT AUTHORITY\SYSTEM

|1564|hpwmistor.exe | | 7012 K| 7028 K| 4628 K| 4716 K| 1 K| NT AUTHORITY\SYSTEM

|1608|sqlservr.exe | | 129604 K| 129732 K| 457192 K| 460916 K| 60 K| NT AUTHORITY\SYSTEM

|1668|ProLiantMonitor.exe | | 12868 K| 12888 K| 7944 K| 7988 K| 4 K| NT AUTHORITY\SYSTEM

|1692|svchost.exe | | 4888 K| 4908 K| 3080 K| 3196 K| 1 K| NT AUTHORITY\LOCAL SERVICE

|1768|saphostexec.exe | | 11228 K| 11284 K| 7892 K| 12304 K| 2 K| NT AUTHORITY\SYSTEM

|1988|saprouter.exe | | 11164 K| 11224 K| 10964 K| 11288 K| 2 K| MPIC-SOLMANRTR\sapadmin

|1992|SAVAdminService.exe | | 2936 K| 13880 K| 5244 K| 7596 K| 4 K| NT AUTHORITY\SYSTEM

|2076|snmp.exe | | 18224 K| 18340 K| 13836 K| 14152 K| 204 K| NT AUTHORITY\SYSTEM

|2120|ManagementAgentNT.ex| | 6440 K| 20168 K| 9964 K| 10244 K| 26 K| NT AUTHORITY\SYSTEM

|2400|ALsvc.exe | | 1968 K| 7604 K| 5020 K| 5292 K| 103 K| NT AUTHORITY\SYSTEM

|2452|RouterNT.exe | | 6408 K| 13112 K| 6572 K| 6572 K| 4 K| NT AUTHORITY\SYSTEM

|2476|swc_service.exe | | 7616 K| 7664 K| 3560 K| 3616 K| 3 K| NT AUTHORITY\SYSTEM

|2532|sqlbrowser.exe | | 5712 K| 5768 K| 2772 K| 2884 K| 1 K| NT AUTHORITY\LOCAL SERVICE

|2676|sqlwriter.exe | | 10828 K| 10852 K| 6524 K| 6856 K| 2 K| NT AUTHORITY\SYSTEM

|2728|swi_service.exe | | 15072 K| 15112 K| 13628 K| 13696 K| 5 K| NT AUTHORITY\SYSTEM

|2768|smhstart.exe | | 12968 K| 13016 K| 8432 K| 8568 K| 20 K| NT AUTHORITY\SYSTEM

|2908|cpqnimgt.exe | | 15812 K| 17364 K| 10076 K| 11936 K| 295 K| NT AUTHORITY\SYSTEM

|2944|cqmgserv.exe | | 11972 K| 11972 K| 9268 K| 9360 K| 16 K| NT AUTHORITY\SYSTEM

|2988|cqmgstor.exe | | 11392 K| 11412 K| 7156 K| 7268 K| 2 K| NT AUTHORITY\SYSTEM

|2212|SQLAGENT.EXE | | 6520 K| 26652 K| 32780 K| 34372 K| 26 K| NT AUTHORITY\SYSTEM

|2132|hpsmhd.exe | | 21564 K| 21616 K| 14604 K| 20624 K| 115 K| NT AUTHORITY\SYSTEM

|2240|conhost.exe | | 6300 K| 6316 K| 4280 K| 4396 K| 1 K| NT AUTHORITY\SYSTEM

|2896|conhost.exe | | 6392 K| 6408 K| 4380 K| 4496 K| 1 K| NT AUTHORITY\SYSTEM

|3420|cmd.exe | | 6140 K| 6156 K| 5448 K| 6540 K| 1 K| NT AUTHORITY\SYSTEM

|3428|rotatelogs.exe | | 7928 K| 7948 K| 5752 K| 5844 K| 1 K| NT AUTHORITY\SYSTEM

|3436|sapstartsrv.exe | | 102556 K| 103120 K| 127284 K| 127468 K| 488 K| MPIC-SOLMANRTR\SAPServicePMS

|3444|cmd.exe | | 6136 K| 6156 K| 5444 K| 6540 K| 1 K| NT AUTHORITY\SYSTEM

|3452|rotatelogs.exe | | 7912 K| 7932 K| 5756 K| 5844 K| 1 K| NT AUTHORITY\SYSTEM

|3512|sapstartsrv.exe | | 102412 K| 102936 K| 68260 K| 68448 K| 447 K| MPIC-SOLMANRTR\SAPServicePMS

|3640|hpsmhd.exe | | 26080 K| 26128 K| 21460 K| 21596 K| 119 K| NT AUTHORITY\SYSTEM

|3676|conhost.exe | | 6416 K| 6432 K| 4372 K| 4488 K| 1 K| NT AUTHORITY\SYSTEM

|3716|rotatelogs.exe | | 7932 K| 7952 K| 5752 K| 5844 K| 1 K| NT AUTHORITY\SYSTEM

|3744|cmd.exe | | 6140 K| 6160 K| 5444 K| 6540 K| 1 K| NT AUTHORITY\SYSTEM

|3752|conhost.exe | | 6424 K| 6440 K| 4368 K| 4484 K| 1 K| NT AUTHORITY\SYSTEM

|3768|rotatelogs.exe | | 7932 K| 7952 K| 5756 K| 5844 K| 1 K| NT AUTHORITY\SYSTEM

|3780|cmd.exe | | 6144 K| 6168 K| 5444 K| 6544 K| 1 K| NT AUTHORITY\SYSTEM

|3788|conhost.exe | | 6432 K| 6448 K| 4368 K| 4484 K| 1 K| NT AUTHORITY\SYSTEM

|3804|rotatelogs.exe | | 7916 K| 7936 K| 5752 K| 5844 K| 1 K| NT AUTHORITY\SYSTEM

|4812|WmiPrvSE.exe | | 38920 K| 43576 K| 32840 K| 38048 K| 4632 K| NT AUTHORITY\SYSTEM

|4904|cqmghost.exe | | 15480 K| 15672 K| 11880 K| 12704 K| 99 K| NT AUTHORITY\SYSTEM

|5020|fdlauncher.exe | | 8384 K| 8400 K| 5728 K| 5828 K| 2 K| NT AUTHORITY\LOCAL SERVICE

|5100|fdhost.exe | | 12620 K| 12636 K| 11244 K| 11360 K| 4 K| NT AUTHORITY\LOCAL SERVICE

|5108|conhost.exe | | 6320 K| 6336 K| 4340 K| 4456 K| 1 K| NT AUTHORITY\LOCAL SERVICE

|3388|sapstartsrv.exe | | 82388 K| 82952 K| 56488 K| 56952 K| 385 K| MPIC-SOLMANRTR\sapadm

|5216|svchost.exe | | 13516 K| 13516 K| 8324 K| 8324 K| 7 K| NT AUTHORITY\NETWORK SERVICE

|5244|svchost.exe | | 8924 K| 8956 K| 5412 K| 5528 K| 2 K| NT AUTHORITY\NETWORK SERVICE

|5700|saposcol.exe | | 31704 K| 31704 K| 27064 K| 27172 K| 44 K| NT AUTHORITY\SYSTEM

|5708|conhost.exe | | 6424 K| 6432 K| 4400 K| 4500 K| 1 K| NT AUTHORITY\SYSTEM

|5740|WmiPrvSE.exe | | 15944 K| 16356 K| 10852 K| 11408 K| 188 K| NT AUTHORITY\NETWORK SERVICE

|5400|WmiPrvSE.exe | | 37764 K| 69956 K| 32200 K| 55340 K| 93 K| NT AUTHORITY\NETWORK SERVICE

|6080|WmiPrvSE.exe | | 22204 K| 26116 K| 14904 K| 18168 K| 15 K| NT AUTHORITY\SYSTEM

| 700|WmiPrvSE.exe | | 14852 K| 16276 K| 11756 K| 12852 K| 330 K| NT AUTHORITY\LOCAL SERVICE

|5608|msdtc.exe | | 10868 K| 10976 K| 6676 K| 6848 K| 2 K| NT AUTHORITY\NETWORK SERVICE

|4836|csrss.exe | | 8000 K| 8004 K| 4456 K| 4456 K| 2 K| NT AUTHORITY\SYSTEM

| 236|winlogon.exe | | 10648 K| 10684 K| 6448 K| 6660 K| 2 K| NT AUTHORITY\SYSTEM

|7064|taskhost.exe | | 12892 K| 12940 K| 12276 K| 12392 K| 4 K| MPIC-SOLMANRTR\sapadmin

|5196|rdpclip.exe | | 9364 K| 9420 K| 5136 K| 5204 K| 2 K| MPIC-SOLMANRTR\sapadmin

|2064|dwm.exe | | 8444 K| 8820 K| 4972 K| 5204 K| 4 K| MPIC-SOLMANRTR\sapadmin

|5256|explorer.exe | | 62128 K| 63468 K| 48368 K| 57752 K| 23 K| MPIC-SOLMANRTR\sapadmin

|6656|cpqteam.exe | | 8212 K| 8272 K| 5664 K| 5756 K| 2 K| MPIC-SOLMANRTR\sapadmin

|6460|ALMon.exe | | 832 K| 10388 K| 6212 K| 7080 K| 13 K| MPIC-SOLMANRTR\sapadmin

|6848|jusched.exe | | 4776 K| 4776 K| 1632 K| 1648 K| 1 K| MPIC-SOLMANRTR\sapadmin

| 284|mmc.exe | | 29464 K| 59844 K| 80280 K| 80280 K| 63 K| MPIC-SOLMANRTR\sapadmin

|7148|TrustedInstaller.exe| | 15780 K| 107868 K| 10208 K| 102416 K| 476 K| NT AUTHORITY\SYSTEM

|5388|sppsvc.exe | | 11292 K| 11312 K| 5396 K| 5396 K| 3 K| NT AUTHORITY\NETWORK SERVICE

|5600|mmc.exe | | 12656 K| 34616 K| 29120 K| 29220 K| 13 K| MPIC-SOLMANRTR\sapadmin

|5032|sapntchk.exe | | 19368 K| 19368 K| 14056 K| 14056 K| 11 K| MPIC-SOLMANRTR\sapadmin

|6620|conhost.exe | | 6956 K| 6956 K| 4536 K| 5188 K| 1 K| MPIC-SOLMANRTR\sapadmin

---------------------------------------------------------------------------

Thank you!

Regards,

HI Divyanshu,

We just found dev_ms logs on our work directory. Please see below logs:

dev_ms log under DVEBMGS00 folder:

---------------------------------------------------

trc file: "dev_ms", trc level: 1, release: "720"

---------------------------------------------------

[Thr 7228] Wed Aug 13 15:18:47 2014

[Thr 7228] ms/http_max_clients = 500 -> 500

[Thr 7228] MsSSetTrcLog: trc logging active, max size = 52428800 bytes

systemid 562 (PC with Windows NT)

relno 7200

patchlevel 0

patchno 101

intno 20020600

make multithreaded, Unicode, 64 bit, optimized

pid 7764

[Thr 7228] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 7764) [msxxserv.c 2278]

[Thr 7228] load acl file = E:\usr\sap\PMS\SYS\global\ms_acl_info.DAT

[Thr 7228] MsGetOwnIpAddr: my host addresses are :

[Thr 7228] 1 : [10.3.38.5] MPIC-SOLMANRTR (HOSTNAME)

[Thr 7228] 2 : [127.0.0.1] MPIC-SOLMANRTR (LOCALHOST)

[Thr 7228] Wed Aug 13 15:18:56 2014

[Thr 7228] 3 : [169.254.67.33] 169.254.67.33 (NILIST)

[Thr 7228] Wed Aug 13 15:19:05 2014

[Thr 7228] 4 : [169.254.164.203] 169.254.164.203 (NILIST)

[Thr 7228] Wed Aug 13 15:19:14 2014

[Thr 7228] 5 : [169.254.156.100] 169.254.156.100 (NILIST)

[Thr 7228] MsHttpInit: full qualified hostname = MPIC-SOLMANRTR

[Thr 7228] HTTP logging is switch off

[Thr 7228] set HTTP state to LISTEN

[Thr 7228] *** HTTP port 8100 state LISTEN ***

[Thr 7228] *** I listen to port sapmsPMS (3600) ***

[Thr 7228] *** I listen to internal port 3900 (3900) ***

[Thr 7228] *** HTTP port 8100 state LISTEN ***

[Thr 7228] CUSTOMER KEY: >M0101704667<

[Thr 7228] build version=720.2011.10.26

----------------------------------------------------------------------------------------------------------------------------

dev_ms under SCS01 folder:

---------------------------------------------------

trc file: "dev_ms", trc level: 1, release: "720"

---------------------------------------------------

[Thr 2676] Wed Aug 13 15:15:03 2014

[Thr 2676] ms/http_max_clients = 500 -> 500

[Thr 2676] MsSSetTrcLog: trc logging active, max size = 52428800 bytes

systemid 562 (PC with Windows NT)

relno 7200

patchlevel 0

patchno 101

intno 20020600

make multithreaded, Unicode, 64 bit, optimized

pid 5596

[Thr 2676] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 5596) [msxxserv.c 2278]

[Thr 2676] load acl file = E:\usr\sap\PMS\SYS\global\ms_acl_info.DAT

[Thr 2676] MsGetOwnIpAddr: my host addresses are :

[Thr 2676] 1 : [10.3.38.5] MPIC-SOLMANRTR (HOSTNAME)

[Thr 2676] 2 : [127.0.0.1] MPIC-SOLMANRTR (LOCALHOST)

[Thr 2676] Wed Aug 13 15:15:13 2014

[Thr 2676] 3 : [169.254.67.33] 169.254.67.33 (NILIST)

[Thr 2676] Wed Aug 13 15:15:19 2014

[Thr 2676] 4 : [169.254.164.203] 169.254.164.203 (NILIST)

[Thr 2676] Wed Aug 13 15:15:25 2014

[Thr 2676] 5 : [169.254.156.100] 169.254.156.100 (NILIST)

[Thr 2676] MsHttpInit: full qualified hostname = MPIC-SOLMANRTR

[Thr 2676] HTTP logging is switch off

[Thr 2676] set HTTP state to LISTEN

[Thr 2676] *** HTTP port 8101 state LISTEN ***

[Thr 2676] *** I listen to internal port 3901 (3901) ***

[Thr 2676] *** HTTP port 8101 state LISTEN ***

[Thr 2676] CUSTOMER KEY: >M0101704667<

[Thr 2676] build version=720.2011.10.26

Hope to receive feedback the soonest so we can continue on the installation to catch up on the go-live date.

Thank you!

Regards,

Hi AJ,

Are far as I know, characters should be less than or equal to 13 in hostname. Referhttp://service.sap.com/sap/support/notes/611361

Divyanshu

Hi Divyanshu,

Okay, so this is the reason we are stuck on the installation? Should we repeat the installation from scratch? Are we to delete the users created and also the USR folder?

Thank you!

Regards,

Hi AJ,

You can confirm this once with SAP on the hostname part if anything has changed in recent times.

Also, you can use sapinst SAPINST_USE_HOSTNAME option for virtual hostnames.

Refer: http://service.sap.com/sap/support/notes/962955

Regards,

Divyanshu

Hi Divyanshu,

We have continued on the installation after we changed and limit the length of the hostname characters to 13.

Now we are encountering another error which is:

SDM call of changepassword ends with return code 4

Please also see below screenshot:

Thank you!

Regards,

Hi AJ,

You should have done a fresh installation rather than continue.

Regards

Hi Divyanshu,

I did a fresh installation after but this error appeared. Should i start again?

Thank you!

Regards,

Hi AJ,

After the change in hostname, the system should be clean as before starting the last installation.

Why I am saying is because the old host name was used at many places for the last installation. Until it is removed completely, issues can occur.

Now, if you have started again on a cleaned OS and registry with no sapinst temp data and no old installation directories, all references cleaned.. then you can share the logs for this error for more information.

Regards,

Hi Divyanshu,

We have successfully finished the installation.

Thank you so much for your assistance.

Regards,

Hi AJ,

Great work.. !!

You can mark and close this thread.

Regards,

Divyanshu

Answers (0)

Ask a Question

Top Q&A Solution Author

User

Count

error on Phase "Start Instance" on solman 7.1 installation

Accepted Solutions (1)

Accepted Solutions (1)

Answers (0)

Re: Are there plans to update the Spring framework...

Vendor Invoice Screen 'Payment' tab screen field '...

I have data like Date, Net, Gross. I want to deriv...

Re: Re Generate Co files and data files

Re: error during install SAP S/4HANA Server 2022