Failure - Unable to start App and Service SRA001_PCAPPROVAL failed. Contact your system administrator

[Former Member]

Hi,

We are getting "Failure - Unable to start App" and "Service SRA001_PCAPPROVAL failed. Contact your system administrator" error.

we have already activated the service and assigned the required role to User.

Regards,

Trilochan

Tags edited by: Michael Appleby

[masa_139 · Accepted solution]

Hello Trilochan,

Please test the OData in the transaction /iwfnd/gw_client.

SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

[Former Member · Accepted solution]

Hi Masa,

We are getting below error:

[masa_139 · Accepted solution]

Hi Trilochan,

It says service is not found. I think you have not activated the OData service or the system alias definition is wrong. Please check.

Regards, Masa

SAP Customer Experience Group - CEG

[Former Member · Accepted solution]

Hi Masa,

we are able to see these services:

but we are not able to find service SRA001_PCAPPROVAL in

Activate and Maintain services (/IWFND/MAINT_SERVICE) .

Could you please guide us how we can get those Odate services for application ,what are the activities we have to perform.

Regards,

Trilochan

[masa_139 · Accepted solution]

Hi Trilochan,

So the root cause is you have not activated the OData service. The error message "service not found" is the correct error. Please activate the OData service.

Probably you have not installed SRA001 OData add-on in backend or your system alias definition is wrong.

Regards, Masa

SAP Customer Experience Group - CEG

[Former Member · Accepted solution]

Hi Masa,

In Backend System we are able to see those OData services,But in gateway system We are not to see them.

Our system alias configuration is:

Regards,

Trilochan

[masa_139 · Accepted solution]

Hi Trilochan,

The system alias definition is incorrect. Remove the check flag.

Regards, Masa

SAP Customer Experience Group - CEG

[Former Member · Accepted solution]

Hi Masa,

When i am removing the check i am able to see the services in gateway system,but now we are getting Unable to load groups error.

Regards,

Trilochan

[masa_139 · Accepted solution]

Hi Trilochan,

So the root cause was wrong system alias definition.

Please create new discussion for new issue. Start a discussion

Regards, Masa

SAP Customer Experience Group - CEG