PO Total Price Zero

[former_member405029]

Hello Experts,

        We are facing an issue, where the Purchase order created from the SC has zero price. Though the SC contains the price but the PO is getting created with zero price. Please suggest what config is missing or why this kind of issue is seen.

Thanks in Advance,

Aishwarya.M.

[Former Member · Accepted solution]

Hi Aishwarya,

The following KBA may be of help to you:

1953478 - SC Item price is incorrectly changed when item currency is different

from document currency

Regards,

Conor

[Former Member]

Hi,

How is the SC created? Is it from catalog or free text?

Regards,

Justine

[former_member405029]

Hi Justine,

    The shopping cart is created from free text search. Please let me know why the price is getting cleared while PO creation.

Thanks & Regards,

Aishwarya.M

[former_member183424]

Check is there free indicator ticked for the PO line item ?

[Former Member]

Dear Aishwarya,

Could you attach a screenshot showing exactly where the price is zero?

Regards,

Conor