Error during test RSCMST

[Former Member]

Dear Expert

We are add one content server to the solman

Content server 640 windows

Solman 7.1 SP8  Linux X86 

We follow the note 710711 to add the content server , all the procedure is OK

(P.S. we tried add the same content server to anther solman（on windows） system , the RSCMST result is all OK   )

we test first URL for serverInfo: http://<hostname>:1090/ContentServer/ContentServer.dll?serverInfo --> passed

then we test RSCMST

the error shows as below

For example the error RSCMSTH2 is as below

No errors shown in the trace file of SMICM

Any idea of what part might be wrong?

thank you

Best regards,

kate

[Former Member · Accepted solution]

What kernel version and patch level are you running on the Solman? I have had a customer incident open with SAP support for months now, upgrading to 7.20 SP 600 (or 7.21 SP 201) breaks KPro / CMS, no solution yet. Try 7.20 SP 500, it works.

[Former Member · Accepted solution]

Thank you so much Samuli,

I will try it.

[Former Member · Accepted solution]

Hi Samuli,

Here is more information

SAP solution manager version (ST) 710 SP8 on Linux Suse 9

the Solman kernel is 720 SP600

My questions as follows thanks

1. Could you confirm that in your case the solman is also Linux OS?
2. So according to your experience, we could try to degrade the solman to SP500 (720)?

thank you

[Former Member · Accepted solution]

No we are on Windows but the problem isn't OS specific. Yes, downgrading the kernel to 7.20 SP 500 will fix the issue.

[Former Member · Accepted solution]

Hello Samuli,

Another question please, we quite concern about the consequence after roll back our production solman system. esp the inconsistency.

Could you tell me what is the must do preparation before roll back?

Best regards,

Kate

[Former Member · Accepted solution]

Well, normally replacing (upgrading or downgrading) the kernel is quite straight forward as it should be in this case. The procedure can always be reversed. If you want, once the system has been shutdown, you can take backups of the local and central executable directories before replacing the kernel so that you can go back if some issues should arise.

[Former Member · Accepted solution]

Hello Samuli,

Thank you so much for the quick response.
Your information is very helpful:)

Kate