CALL_FUNCTION_REMOTE_ERROR - Logon not possible (error in license check)

[Former Member]

Hello,

We are getting the following dump in production system -SAP ECC 6.0.

The wp s are getting terminated automatically as shown in dev_disp file.

.........................................................

Sun Aug 10 12:15:38 2014

DpHdlDeadWp: W2 (pid=25722) terminated automatically

Sun Aug 10 12:16:46 2014

DpHdlDeadWp: W34 (pid=8081) terminated automatically

Sun Aug 10 12:23:45 2014

DpHdlDeadWp: W28 (pid=25734) terminated automatically

...........................................................

The dev_ms shows the following :

[Thr 139866179913568] Thu Aug  7 00:25:35 2014

[Thr 139866179913568] *** ERROR => MsSCheckConnections: no response from client C11 (161.134.204.144) after 300 secs received [msxxserv_mt. 4136]

[Thr 139866179913568] *** ERROR => MsSCheckConnections: disconnect now [161.134.204.144] [msxxserv_mt. 4140]

[Thr 139866179913568] Thu Aug  7 10:20:56 2014

[Thr 139866179913568] *** ERROR => MsSCheckConnections: no response from client C22 (144.145.30.11) after 300 secs received [msxxserv_mt. 4136]

[Thr 139866179913568] *** ERROR => MsSCheckConnections: disconnect now [144.145.30.11] [msxxserv_mt. 4140]

[Thr 139866179913568] Fri Aug  8 09:35:00 2014

[Thr 139866179913568] *** ERROR => MsSCheckConnections: no response from client C20 (139.24.138.145) after 300 secs received [msxxserv_mt. 4136]

[Thr 139866179913568] *** ERROR => MsSCheckConnections: disconnect now [139.24.138.145] [msxxserv_mt. 4140]

[Thr 139866179913568] Fri Aug  8 09:35:40 2014

[Thr 139866179913568] *** ERROR => MsSCheckConnections: no response from client C12 (139.24.138.145) after 300 secs received [msxxserv_mt. 4136]

[Thr 139866179913568] *** ERROR => MsSCheckConnections: disconnect now [139.24.138.145] [msxxserv_mt. 4140]

Last log on August 8.

What could be the reason?There are no licenses expiring..

Thanks and regards,

uday.

[Former Member]

Hello,

The dev_rd log shows :

***LOG Q0I=> NiIRead: P=157.163.152.117:2314; L=157.163.136.149:4800: recv (104: Connection reset by peer) [nixxi.cpp 5086]

*** ERROR => NiIRead: SiRecv failed for hdl 2278/sock 128

    (SI_ECONN_BROKEN/104; I4; ST; P=157.163.152.117:2314; L=157.163.136.149:4800) [nixxi.cpp    5086]

***LOG S23=> GwIDisconnectClient, client disconnected (864) [gwxxrd.c     10538]

***LOG S74=> GwIDisconnectClient, client disconnected ( DEFTHW99) [gwxxrd.c     10549]

***LOG S0R=> GwIDisconnectClient, client disconnected () [gwxxrd.c     10566]

***LOG S0I=> GwIDisconnectClient, client disconnected ( java) [gwxxrd.c     10579]

*****************************************************************************

*

*  LOCATION    SAP-Gateway on host  / sapgw00

*  ERROR       connection to partner ''

*              broken

*

*  TIME        Sun Aug 10 14:50:37 2014

*  RELEASE     720

*  COMPONENT   NI (network interface)

*  VERSION     40

*  RC          -6

*  MODULE      nixxi.cpp

*  LINE        5086

*  DETAIL      NiIRead: P=157.163.152.117:2314; L=157.163.136.149:4800

*  SYSTEM CALL recv

*  ERRNO       104

*  ERRNO TEXT  Connection reset by peer

*  COUNTER     2336695

[divyanshu_srivastava3]

Who's ip is157.163.152.117 ?

Is it some third party system or portal ? 

Can you upload full dump and sm21 logs of that time ?

[Sriram2009]

Hi udaya

I thing you have to check the license & user account in the target system.

BR

SS

[former_member182657]

Hi Udaya,

ERROR => MsSCheckConnections: no response from client

Please follow SAP Note 1532367 - MsSCheckConnections

Regards,

Gaurav

[Former Member]

Hello,

The system is ECC 6.0

The dump details are as below :

Runtime Errors         CALL_FUNCTION_REMOTE_ERROR

Date and Time          10.08.2014 14:40:10

Short Text

     "Anmeldung nicht möglich (Fehler bei der Lizenzprüfung)"

What happened?

     Error in the ABAP Application Program

     The current ABAP program "/SIE/SAPLAD_Z0HBAPI_TRAVEL" had to be terminated

      because it has

     come across a statement that unfortunately cannot be executed.

     The error occurred during an RFC call to another system.

     In the target system, a short dump has been written as well.

     More detailed information on the error cause can be found there.

What can you do?

     Note down which actions and inputs caused the error.

     To process the problem further, contact you SAP system

     administrator.

     Using Transaction ST22 for ABAP Dump Analysis, you can look

     at and manage termination messages, and you can also

     keep them for a long time.

Error analysis

     An error occurred when executing a REMOTE FUNCTION CALL.

     It was logged under the name "Anmeldung nicht möglich (Fehler "

     on the called page.

How to correct the error

    Please refer to the notes described in the

    short dump.

System environment

    SAP-Release 700

    Application server...

    Network address......

    Operating system..... "Linux"

    Release.............. "3.0.93-0.8-default"

    Hardware type........ "x86_64"

    Character length.... 8 Bits

    Pointer length....... 64 Bits

    Work process number.. 13

    Shortdump setting.... "full"

    Database server...

    Database type..... "ORACLE"

    Database name.....

    Database user ID.. "SAPSR3"

    Terminal................. "portal"

    Char.set.... "de_DE.ISO-8859-1"

    SAP kernel....... 720

    created (date)... "Mar 8 2014 08:39:01"

    create on........ "Linux GNU SLES-9 x86_64 cc4.1.2 "

    Database version. "OCI_102, 11.2.0.4.0, V1, default"

    Patch level. 600

    Patch text.. " "

    Database............. "ORACLE 10.1.0.*.*, ORACLE 10.2.0.*.*, ORACLE 11.2.*.*.*"

    SAP database version. 720

Operating system..... "Linux 2.6, Linux 3"

Memory consumption

Roll.... 0

EM...... 2092720

Heap.... 0

Page.... 0

MM Used. 895296

MM Free. 1194848

and Transaction

Client.............. 101

User................ "CPIC_TILO"

Language Key........ "D"

Transaction......... " "

Transactions ID..... "53E7B3EC66796484E10000009DA38898"

Program............. "/SIE/SAPLAD_Z0HBAPI_TRAVEL"

Screen.............. "SAPMSSY1 3004"

Screen Line......... 2

Information on caller of Remote Function Call (RFC):

System.............. "########"

Database Release.... 720

Kernel Release...... 720

Connection Type..... "E" (2=R/2, 3=ABAP System, E=Ext., R=Reg. Ext.)

Call Type........... "synchronous and non-transactional (emode 0, imode 0)"

Inbound TID.........." "

Inbound Queue Name..." "

Outbound TID........." "

Outbound Queue Name.." "

Client.............. "###"

User................ "############"

Transaction......... " "

Call Program........." "

Function Module..... "/SIE/AD_Z0H_BAPI_TRIP_MENU_EP"

Call Destination....

Source Server.......

Source IP Address... "

Additional information on RFC logon:

Trusted Relationship " "

Logon Return Code... 0

Trusted Return Code. 0

Note: For releases < 4.0, information on the RFC caller are often

only partially available.

rmation on where terminated

Termination occurred in the ABAP program "/SIE/SAPLAD_Z0HBAPI_TRAVEL" - in

"/SIE/AD_Z0H_BAPI_TRIP_MENU_EP".

The main program was "SAPMSSY1 ".

In the source code you have the termination point in line 164

of the (Include) program "/SIE/LAD_Z0HBAPI_TRAVELU09".

I am from level 1 and as per my knowledge there is no change done on the system recently.

Please guide further.

Regards,

uday.

[Sriram2009]

Hi Uday

1.  In your system memory & buffer parameters are defined right way?

2. If possible restart the full system and then check the same function

BR

SS

[Former Member]

Hi Sriram,

I can see Generic buffer swaps to be 113 in st02.

The parameter values are as below :

Buffer Name              Comment

Profile Parameter      Value      Unit Comment

Generic key table buffer TABL

zcsa/table_buffer_area 1073741824 Byte Size of generic key table buffer

zcsa/db_max_buftab     200000          Max. number of buffered objects

Uday

[Former Member]

Hi,

Also , from RZ20 , it is seen that

     Screen

         DirectoryUsed    42 %  , Green 10.08.2014 , 15:18:09

        SpaceUsed        95 %  , Yellow 10.08.2014 , 15:18:09

         HitRatio         100 % , Green 10.08.2014 , 15:18:09

         Swap             0 /min, Green 10.08.2014 , 15:18:09

and this is also sowing the same reason..the GENERIC KEY BUFFER SWAPS.

[Sriram2009]

Hi Uday

Could you refer the SAP note for the Error message "Anmeldung nicht möglich (Fehler bei der Lizenzprüfung)"(German) =  "Unable to login (error in license check)" (English)

1512766 - Most common reasons for error message: "Logon not possible (error in license check)"

BR

SS

[divyanshu_srivastava3]

Share dev_ms and dev_w0.

Also, check your kernel and file system.

Did you made any changes to your system?

Also, tell us os/db Kernel and product details.

[Former Member]

Hello,

The details are as below :

Operating system     Linux                 Database System       ORACLE

Machine type         x86_64                   Release               11.2.0.4.0

Platform ID          390                       Owner                 SAPSR3          

Kernel release    720

Compilation       Linux GNU SLES-9 x

Sup.Pkg lvl.      600

ABAP Load         1780

CUA load          39

Mode              opt

Rsyn file

dev__ logs.txt.zip

[divyanshu_srivastava3]

Referhttp://service.sap.com/sap/support/notes/1695293

Check your kernel and dbsl. Also tablespace.

If possible revert back changed you have done to your system.

[divyanshu_srivastava3]

Please upload the full dump and changes you made to this system ?

Also is this ECC or BW system ?

[Sriram2009]

Hi Udaya

Could you check this SAP Notes

1532367 - MsSCheckConnections

BR

SS

[Former Member]

Hello Sriram,

As said in the note 1532367 , the hourglass is shown for the last half an hour while checking the dev_w* logs from the system-se38.

The RDISP/TRACE_LOGGING parameter info as per the system:

rdisp/TRACE_LOGGING

Short Description (Engl.) Switch on/off trace logging

Application Area          General system

Parameter Type            Character String

Changes allowed           Change generates warning

Valid for Operating Sys.  All operating systems

Default Value             on, 50 m

Profile Value             on, 50 m

Current Value             on, 50 m

Thanks,

uday