Dump CALL_FUNCTION_SIGNON_INCOMPL

[mohitsahu]

Hello All,

we are getting dumps CALL_FUNCTION_SIGNON_INCOMPL and when i checked the logs the short text states Incomplete logon data.

Error analysis shows

    The logon data for the user "PASSWD= " is incomplete.

I checked the user PASSWD but it dose not exist into the system.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Runtime Errors         CALL_FUNCTION_SIGNON_INCOMPL

Date and Time          07.08.2014 05:25:40

Short text

     Incomplete logon data.

What happened?

     Error in the ABAP Application Program

     The current ABAP program "SAPMSSY1" had to be terminated because it has

     come across a statement that unfortunately cannot be executed.

What can you do?

     Note down which actions and inputs caused the error.

     To process the problem further, contact you SAP system

     administrator.

     Using Transaction ST22 for ABAP Dump Analysis, you can look

     at and manage termination messages, and you can also

     keep them for a long time.

------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Error in the program

call 'RfcImport' id 'Type' field type.

     if sy-xprog = 'JAVA'.

       system-call plugin

                   id 'JAVA' value 'FORW_JAVA'

                   id 'RC'   value rc.

*   if there is no rollout on the JAVA side which

*   rolls both, JAVA and ABAP, we return to the

*   C-Stack and reach this point

*   in case there was an rollout, the ABAP-C stack is lost

*   and we jump direkt to this point

*   here we trigger the rollout on this Abap side with

*   the following statement

       system-call plugin

                   id 'JAVA' value 'ROLL_OUT'

                   id 'RC'   value rc.

     else.

       perform (sy-xform) in program (sy-xprog).

       rsyn >scont sysc 00011111 0.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Can anyone suggest what action needs to be taken care for this?

Regards,

Mohit

Error analysis

     The logon data for the user "PASSWD= " is incomplete.

How to correct the error

     If, during an RFC (Remote Function Call), an explicit user

     or an explicit client is requested, you must enter an explicit

     password for the user (see Transaction SM59).

[Former Member]

Hello Mohit,

Please refer to the SAP note: 1373811

http://service.sap.com/sap/support/notes/1373811

Regards,

Sandeep S

[former_member182657]

Hi Mohit,

Please follow SAP Note   684788 - Possible reason for CALL_FUNCTION_SIGNON_INCOMPL

Regards,

Gaurav

[mohitsahu]

Hello Gaurav,

The log shows that

The logon data for the user "PASSWD= " is incomplete

and might be possible that there is a blank for user PASSWD=  as the in inverted commas it may be showing the blank. But where to find this user, i am not able to find such user in the system.

Regards,

Mohir

[Former Member]

Hi Mohit,

Please check the following note:

171805 - Determining RFC client when sign-on problems occur

1927113 - Getting the error RFC_ABAP_RUNTIME_FAILURE-(Exception_Key:CALL_FUNCTION_SIGNON_INCOMPL) - ...

Thanks

Adil

[divyanshu_srivastava3]

Hi Mohit,

Can you upload the full ST22 dump and dev_rfc log file for this error ?

Divyanshu

[mohitsahu]

Hello Divyanshu,

Please check dump details.

Runtime Errors         CALL_FUNCTION_SIGNON_INCOMPL

Date and Time          07.08.2014 07:27:06

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Short text                                                                                        |

|    Incomplete logon data.                                                                        |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|What happened?                                                                                    |

|    Error in the ABAP Application Program                                                         |

|                                                                                                  |

|    The current ABAP program "SAPMSSY1" had to be terminated because it has                       |

|    come across a statement that unfortunately cannot be executed.                                |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|What can you do?                                                                                  |

|    Note down which actions and inputs caused the error.                                          |

|                                                                                                  |

|                                                                                                  |

|    To process the problem further, contact you SAP system                                        |

|    administrator.                                                                                |

|                                                                                                  |

|    Using Transaction ST22 for ABAP Dump Analysis, you can look                                   |

|    at and manage termination messages, and you can also                                          |

|    keep them for a long time.                                                                    |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Error analysis                                                                                    |

|    The logon data for the user "PASSWD= " is incomplete.                                         |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|How to correct the error                                                                          |

|    If, during an RFC (Remote Function Call), an explicit user                                    |

|    or an explicit client is requested, you must enter an explicit                                |

|    password for the user (see Transaction SM59).                                                 |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|System environment                                                                                |

|    SAP-Release 701                                                                               |

|                                                                                                  |

|    Application server... "BXXXX"                                                              |

|    Network address...... "10.XXX.XX.122"                                                         |

|    Operating system..... "Windows NT"                                                            |

|    Release.............. "6.1"                                                                   |

|    Hardware type........ "8x AMD64 Level"                                                        |

|    Character length.... 16 Bits                                                                  |

|    Pointer length....... 64 Bits                                                                 |

|    Work process number.. 4                                                                       |

|    Shortdump setting.... "full"                                                                  |

|                                                                                                  |

|    Database server... "BEXXX"                                                                 |

|    Database type..... "MSSQL"                                                                    |

|    Database name..... "XXX"                                                                      |

|    Database user ID.. "xxx"                                                                      |

|                                                                                                  |

|    Terminal.......... "BXXXX"                                                             |

|                                                                                                  |

|    Char.set.... "C"                                                                              |

|                                                                                                  |

|    SAP kernel....... 720                                                                         |

|    created (date)... "Mar 10 2014 00:00:41"                                                      |

|    create on........ "NT 5.2 3790 S x86 MS VC++ 14.00"                                           |

|    Database version. "SQL_Server_9.00 "                                                          |

|                                                                                                  |

|    Patch level. 600                                                                              |

|    Patch text.. " "                                                                              |

|                                                                                                  |

|    Database............. "MSSQL 9.00.2047 or higher"                                             |

|    SAP database version. 720                                                                     |

|    Operating system..... "Windows NT 5.0, Windows NT 5.1, Windows NT 5.2, Windows                |

|     NT 6.0, Windows NT 6.1, Windows NT 6.2, Windows NT 6.3"                                      |

|                                                                                                  |

|    Memory consumption                                                                            |

|    Roll.... 0                                                                                    |

|    EM...... 4189792                                                                              |

|    Heap.... 0                                                                                    |

|    Page.... 0                                                                                    |

|    MM Used. 1209824                                                                              |

|    MM Free. 2977296                                                                              |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|User and Transaction                                                                              |

|    Client.............. 000                                                                      |

|    User................ "SAPSYS"                                                                 |

|    Language Key........ "D"                                                                      |

|    Transaction......... " "                                                                      |

|    Transactions ID..... "75F31DE4D104F143A56B005056A47FD3"                                       |

|                                                                                                  |

|    Program............. "SAPMSSY1"                                                               |

|    Screen.............. "SAPMSSY1 3004"                                                          |

|    Screen Line......... 2                                                                        |

|                                                                                                  |

|    Information on caller of Remote Function Call (RFC):                                          |

|    System.............. "########"                                                               |

|    Database Release.... 720                                                                      |

|    Kernel Release...... 720                                                                      |

|    Connection Type..... "E" (2=R/2, 3=ABAP System, E=Ext., R=Reg. Ext.)                          |

|    Call Type........... "synchronous and non-transactional (emode 0, imode 0)"                   |

|    Inbound TID.........." "                                                                      |

|    Inbound Queue Name..." "                                                                      |

|    Outbound TID........." "                                                                      |

|    Outbound Queue Name.." "                                                                      |

|                                                                                                  |

|    Client.............. "###"                                                                    |

|    User................ "############"                                                           |

|    Transaction......... " "                                                                      |

|    Call Program........."ssc_edew"                                                               |

|    Function Module..... "RFCPING"                                                                |

|    Call Destination.... "<unknown>"                                                              |

|    Source Server....... "bexxx"                                                           |

|    Source IP Address... "10.231.22.78"                                                           |

|                                                                                                  |

|    Additional information on RFC logon:                                                          |

|    Trusted Relationship " "                                                                      |

|    Logon Return Code... 0                                                                        |

|    Trusted Return Code. 0                                                                        |

|                                                                                                  |

|    Note: For releases < 4.0, information on the RFC caller are often                             |

|    only partially available.                                                                     |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Information on where terminated                                                                   |

|    Termination occurred in the ABAP program "SAPMSSY1" - in                                      |

|     "REMOTE_FUNCTION_CALL".                                                                      |

|    The main program was "SAPMSSY1 ".                                                             |

|                                                                                                  |

|    In the source code you have the termination point in line 67                                  |

|    of the (Include) program "SAPMSSY1".                                                          |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Source Code Extract                                                                               |

----------------------------------------------------------------------------------------------------

|Line |SourceCde                                                                                   |

----------------------------------------------------------------------------------------------------

|   37|endmodule.                                                                                  |

|   38|                                                                                            |

|   39|module %_rfcdia_call output.                                                                |

|   40|    "Do not display screen !                                                                |

|   41|    call 'DY_INVISIBLE_SCREEN'.                                                             |

|   42|    perform remote_function_diacall.                                                        |

|   43|endmodule.                                                                                  |

|   44|                                                                                            |

|   45|module %_cpic_start.                                                                        |

|   46|  if sy-xprog(4) = '%RFC'.                                                                  |

|   47|    perform remote_function_call using rfctype_external_cpic.                               |

|   48|  else.                                                                                     |

|   49|    call 'APPC_HD' id 'HEADER' field header id 'CONVID' field convid.                       |

|   50|    perform cpic_call using convid.                                                         |

|   51|  endif.                                                                                    |

|   52|endmodule.                                                                                  |

|   53|                                                                                            |

|   54|                                                                                            |

|   55|form cpic_call using convid type c.                                                         |

|   56|  communication send id convid buffer header.                                               |

|   57|  if sy-subrc eq 0.                                                                         |

|   58|    perform (sy-xform) in program (sy-xprog).                                               |

|   59|  else.                                                                                     |

|   60|    message a800.                                                                           |

|   61|  endif.                                                                                    |

|   62|endform.                                                                                    |

|   63|                                                                                            |

|   64|form remote_function_call using value(type).                                                |

|   65|  data rc type i value 0.                                                                   |

|   66|  do.                                                                                       |

|>>>>>|    call 'RfcImport' id 'Type' field type.                                                  |

|   68|    if sy-xprog = 'JAVA'.                                                                   |

|   69|      system-call plugin                                                                    |

|   70|                  id 'JAVA' value 'FORW_JAVA'                                               |

|   71|                  id 'RC'   value rc.                                                       |

|   72|*   if there is no rollout on the JAVA side which                                           |

|   73|*   rolls both, JAVA and ABAP, we return to the                                             |

|   74|*   C-Stack and reach this point                                                            |

|   75|                                                                                            |

|   76|*   in case there was an rollout, the ABAP-C stack is lost                                  |

|   77|*   and we jump direkt to this point                                                        |

|   78|                                                                                            |

|   79|*   here we trigger the rollout on this Abap side with                                      |

|   80|*   the following statement                                                                 |

|   81|      system-call plugin                                                                    |

|   82|                  id 'JAVA' value 'ROLL_OUT'                                                |

|   83|                  id 'RC'   value rc.                                                       |

|   84|    else.                                                                                   |

|   85|      perform (sy-xform) in program (sy-xprog).                                             |

|   86|      rsyn >scont sysc 00011111 0.                                                          |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Active Calls/Events                                                                               |

----------------------------------------------------------------------------------------------------

|No.   Ty.          Program                             Include                             Line   |

|      Name                                                                                        |

----------------------------------------------------------------------------------------------------

|    2 FORM         SAPMSSY1                            SAPMSSY1                               67  |

|      REMOTE_FUNCTION_CALL                                                                        |

|    1 MODULE (PBO) SAPMSSY1                            SAPMSSY1                               30  |

|      %_RFC_START                                                                                 |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Chosen variables                                                                                  |

----------------------------------------------------------------------------------------------------

|Name                                                                                              |

|    Val.                                                                                          |

----------------------------------------------------------------------------------------------------

|No.       2 Ty.          FORM                                                                     |

|Name  REMOTE_FUNCTION_CALL                                                                        |

----------------------------------------------------------------------------------------------------

|No.       1 Ty.          MODULE (PBO)                                                             |

|Name  %_RFC_START                                                                                 |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|Internal notes                                                                                    |

|    The termination was triggered in function "isignon_do_it"                                     |

|    of the SAP kernel, in line 216 of the module                                                  |

|     "//bas/720_REL/src/krn/rfc/absignon.c#8".                                                    |

|    The internal operation just processed is "CALY".                                              |

|    Internal mode was started at 20140807072706.                                                  |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|List of ABAP programs affected                                                                    |

----------------------------------------------------------------------------------------------------

|Index |Typ|Program                                 |Group |Date      |Time    |Size     |Lang.    |

----------------------------------------------------------------------------------------------------

|     0|Prg|SAPMSSY1                                |     0|11.04.2005|09:27:15|    24576|D        |

|     1|Prg|SAPLSYST                                |     1|20.07.2014|16:26:52|    43008|D        |

----------------------------------------------------------------------------------------------------

----------------------------------------------------------------------------------------------------

|ABAP Control Blocks (CONT)                                                                        |

----------------------------------------------------------------------------------------------------

|Index|Name|Fl|PAR0|PAR1|PAR2|PAR3|PAR4|PAR5|PAR6|Source Code                             |Line    |

----------------------------------------------------------------------------------------------------

|  116|CLEA|00|0035|    |    |    |    |    |    |SAPMSSY1                                |      60|

|  117|CLEA|00|0036|    |    |    |    |    |    |SAPMSSY1                                |      60|

|  118|CLEA|00|0037|    |    |    |    |    |    |SAPMSSY1                                |      60|

|  119|MESS|00|001C|    |    |    |    |    |    |SAPMSSY1                                |      60|

|  120|ENDF|00|0000|    |    |    |    |    |    |SAPMSSY1                                |      62|

|  121|----|00|0000|    |    |    |    |    |    |SAPMSSY1                                |      62|

|  122|PERP|00|0001|    |    |    |    |    |    |SAPMSSY1                                |      64|

|  123|PERP|02|0000|    |    |    |    |    |    |SAPMSSY1                                |      64|

|  124|WHIL|00|0002|0000|0000|0000|0000|0000|0000|SAPMSSY1                                |      66|

|  128|WHIL|00|0003|0000|0000|0000|0000|0000|0000|SAPMSSY1                                |      66|

|  132|BRAN|05|001E|    |    |    |    |    |    |SAPMSSY1                                |      66|

|  133|CALY|00|0003|0038|002A|0005|002B|0000|0000|SAPMSSY1                                |      67|

|>>>>>|CALY|02|0000|0039|8000|0000|0000|0000|0000|SAPMSSY1                                |      67|

|  141|COMP|00|0002|0010|003A|    |    |    |    |SAPMSSY1                                |      68|

|  143|BRAF|02|000E|    |    |    |    |    |    |SAPMSSY1                                |      68|

|  144|SRFC|01|0000|003A|003B|    |    |    |    |SAPMSSY1                                |      69|

|  146|SRFC|01|0000|003C|C000|    |    |    |    |SAPMSSY1                                |      69|

|  148|SRFC|02|0000|0000|0000|    |    |    |    |SAPMSSY1                                |      69|

|  150|SRFC|01|0000|003A|003D|    |    |    |    |SAPMSSY1                                |      81|

|  152|SRFC|01|0000|003C|C000|    |    |    |    |SAPMSSY1                                |      81|

----------------------------------------------------------------------------------------------------

Regards,

Mohit

[divyanshu_srivastava3]

Hi mohit,

Can you check shared service agent and related RFC of type ABAP ?

Divyanshu

[mohitsahu]

Hello Divyanshu,

As i stated earlier, i have checked the rfc and it seems to be okay. I have checked for the user SAPSYS and PASSWD as stated in dump, but did not get anything.

Regards,

Mohit

[divyanshu_srivastava3]

Sapsys is an internal user. What you product version release and sp level

[mohitsahu]

Hello Divyanshu,

The system is SAP ECC 6.0 and SP level is 14. We did support packages installation 3 weeks back.

But we are getting these dumps from past 3 days.

Regards,

Mohit

[divyanshu_srivastava3]

At the time you get this dump, did you check sm50 and sm21 ?

Referhttp://service.sap.com/sap/support/notes/171805

And put trace on as suggsuggested

[Former Member]

Hi Mohit.

In the chosen variable section of the short dump, it showing this error: %_RFC_START

Check the following reports.

RSRFCCHK - RFC Connection Report and Status of connections , choose execute connection test.  This will display problems with all RFC connection in the system.

RSRFCTRC - Display all RFC Trace files

Thanks

[mohitsahu]

Hello Divyanshu,

I followed the note and got the below info from the dumps details

Call Program........."ssc_edew"

Function Module..... "RFCPING"

Call Destination.... "<unknown>"

Source Server....... "bellfrsa1XXX"

Source IP Address... "10.2X1.XXXX"

So now i know the call program and server from where it is running. Now can you tell me how i can correct it?

Regards,

Mohit

[divyanshu_srivastava3]

What is source system ?

What is this related to and why this is getting called ?

Once we know this we can try to fix it.

If you can find this out, then we are close to a solution.

[divyanshu_srivastava3]

What is this source sever "bellfrsa1XXX" ? how it can be connected to your system ?

[divyanshu_srivastava3]

Also, goto SE38 and type "ssc_edew", can check for where used list.

[mohitsahu]

System shows that this program dosnt exists. I think this is the external program name that triggers when required.

Regards,

Mohit

[divyanshu_srivastava3]

If this is an external program then check RFCs of type TCP/IP.

[former_member188883]

Hi Mohit,

Please check in relevant RFC destination whether userid and password is maintained correctly.

Regards,

Deepak Kori

[mohitsahu]

Hello Deepak,

I have checked but not getting which RFC is creating this problem.

Regards,

Mohit

[Sriram2009]

Hi Mohit

You can run the program" RSRFCCHK" in transaction code SA38  to find which RFC having issue?

Regards

Sriram

[mohitsahu]

Hello Sriram,

I checked the RFC but it is not showing any rfc with user SAPSYS or PASSWD.

Regards,

Mohit

[Sriram2009]

Hi Mohit

Its happen all the user ids?

BR

SS

[mohitsahu]

Hello Sriram,

This is not happening with all the users.

Regards,

Mohit