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NWBC Desktop running GUI for HTML

former_member186439
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My NWBC Desktop installation is running all SAP transactions using the SAP GUI for HTML.  How can I fix my NWBC installation to use the desktop SAP GUI instead of the GUI for HTML?

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Former Member
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First of all a supported SAP GUI for Windows version needs to be installed, it is best to go with the latest one which is 7.30 PL 9. That said at least 7.20 PL 8 is required. Secondly you have to maintain connection entries both in SAP Logon as well as NWBC connections. Thirdly make sure that in NWBC connections the SAP GUI Logon Description field matches the description of the same system in SAP Logon. If it still isn't working, activate trace in NWBC and share the result as an attachment, not embedded in the body of the message.