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SAP Note 1275036 for CHARM

yamile_paez
Explorer
0 Kudos

Hello,

We are applying the "SAP Note 1275036 - Linking action execution and status change" for change requests (CHarm), but when the state changes of the requests, no notification is generated.

This SAP Note can be applied to CHarm?

Best regards,

Yamile Páez

Accepted Solutions (1)

Accepted Solutions (1)

yamile_paez
Explorer
0 Kudos


Hello,

Thank you very much for your help. For Email confirmation in ChaRM, use the following link:

http://scn.sap.com/people/riccardo.escher/blog/2009/08/21/pep-up-your-charm--part-1-howto-create-a-s...

Yamile

Answers (2)

Answers (2)

prakhar_saxena
Active Contributor
0 Kudos

Hi Yamile,

You can configure an action and schedule it for your transaction type in the Service desk or charm

check below document

it has all the step by step procedure and the only difference would be the transaction type which can be ZMCR or ZMHF etc for your case.

Let us know if you need more help

Thanks

Prakhar

Former Member
0 Kudos

Hi Yamile,

what is the SAP solution manager system Version( ST component version)

Rg,

Karthik

yamile_paez
Explorer
0 Kudos

Hi Karthik,

Release: 710

Level: 0008

Support Package: SAPKITL708

Best regards!

divyanshu_srivastava3
Active Contributor
0 Kudos

Hi Yamile,

This note is not valid for your system release.

Divyanshu

Former Member
0 Kudos

Hi Yamile,

Please provide more details of your requirement.

For Email confirmation in ChaRM check the below link

For New action definition addition in ChaRM Link:

http://scn.sap.com/community/it-management/alm/solution-manager/blog/2012/06/06/how-to-insert-a-new-...
http://scn.sap.com/community/it-management/alm/solution-manager/blog/2013/07/17/request-for-change-a...

Rg,

Karthik