Incident Management "Change User E-MAIL"

[former_member217141]

Dear Gurus,

As screen shot maintained below, i want to change email receiver of user/bp . I changed in BP and SU01 tcode communication. But still email comes to old email. What could be the reason ?

Note : By the way, this user is Message Processor, if i am not wrong it is a 2nd level support.

[former_member217141]

i want to change email of Message Processer, but still email goes to old email.

[divyanshu_srivastava3]

Hi Kemal,

I tried to find some info on this.

As I am not sure on this part(because I have not done it before), I have marked few links.

Please have look into this:

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/606c449e-d2fa-2d10-04bf-d189d099c...

Divyanshu

[former_member217141]

i read all of them mate, eveything say update email in BP and SU01, and i made it. i dont know what is problem.