Error while approving requisition using Fiori

[former_member206574]

Hi All,

I was able to configure the Purchase Requisition Approval apps in Fiori and I can able to see all the requisitions waiting for my approval.

When I try to approve the requisition, it is getting approved.

but it is not deleting from the list and in backend also it is not deleting from business workplace.

but the release status of the PR is Released in me53n t-code.

What could be the problem it is not deleting from the list when approved/rejected.

Thanks,

Venu

Tags edited by: Michael Appleby

[kammaje_cis · Accepted solution]

This has to be a problem with your workflow. I guess it is a custom workflow.

[former_member206574 · Accepted solution]

yes we are using custom workflow and for decision in workflow using user decision step..

From sbwp it is working fine, when approved PR.. it is not shown in inbox.

while decision taken from fiori the workitem is still in inbox in backend..

what is the issue..

Thanks,

venu

[kammaje_cis · Accepted solution]

ok, that mean workflow is good.

The Gateway service is not able to communicate well with workflow. Can you check errors in "Developer Options" is browser as well as in the Gateway error log?

[masa_139 · Accepted solution]

Hi Venu,

The root cause is your custom workflow template or your user decision task.

There are several ways for a solution.

1. Use SAP delivered standard approval task instead of user decision task

2. Set same container elements for the user decision from SAP delivered approval task and implement BADI which fills user decision result container.

3. Change your custom workflow template which checks user decision result container. Check the approval result from PR document instead of user decision result container.

4. If you want to stick to the user decision, you can use Fiori Approve Requests instead of Approve PR.

1. is an easy solution.

Regards, Masa

SAP Customer Experience Group - CEG