on 08-05-2014 8:41 AM
Hello Experts, I have configured Charms corectly. But now I need to integrate Charms Process with Solar02 . So that each and every change request will get updated over there. If anyone of you have any idea of how to do this thing please do let me know. Thanks In advance for help. Regards, Shashank Sahu
Hi Shashank Sahu,
Good question. I was also checked the same.
but as per checks there is no integrate between Charms Process with Solar02.
Manually add in the solar02 with selecting transaction type and transcation id.
Also wait for others reply.
Michael Vollmer / Dolores Correa - Any update on the Shashank question.
Rg,
Karthik
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Hi Shashank,
You can document and link ChaRM Change Transactions within the "Service Messages" Tab in SOLAR01/SOLAR02. Once saved, the CR can be opened and ChaRM accessed from there.
Hope this helps,
Karl
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