SAP Screen Personas error "A problem with network connectivity has been detected"

[lara_zalatiel]

Hi,

We just installed Personas release 100 SP02 and performed the

configuration steps necessary. But when we acces the url and logon to

personas we get the following erre

***************

A problem with network connectivity has been detected.

Please check you connection and refresh your browser.

***************

Any help to solve this issue would be appreciated.

Best Regards.

[pramod_nagargoje]

If you are getting this error message before selecting any systems then you might have to check the initial configuration like below,

         - http(s)://<TARGETSERVER>:<PORT>/clientaccesspolicy.xml

         - http(s)://<TARGETSERVER>:<PORT>/crossdomain.xml

Go to /n/persos/admin_ui -> tools -> configuration check and see whether all nodes are having green signal

[chinthan_yajamaan]

Please use this checklist to see if everything is correct:

1. restgui service handler class has CL_HTTP_EXT_ITS_BASIC

2. SPRO -> Sap screen Personas -> Maintain system has

       - 3 letter system id

       - "Server.Url" without typo and value in http(s)://<SERVER>:<PORT>/ format 

       - "Service.Uri" without typo and value as /restgui

3, Note 2026487 is installed

4. If target system is different from source system then you are able to access the following

         - http(s)://<TARGETSERVER>:<PORT>/clientaccesspolicy.xml

         - http(s)://<TARGETSERVER>:<PORT>/crossdomain.xml

5. role is assigned to user under /n/persos/admin_ui -> User Maintenance -> Search -> Show user -> Role

If you still get error, then if you are using SSO, please check if you have configured login/create_sso2_ticket parameter correctly.

Thanks

Chinthan

[Former Member]

Had this same issue which was resolved by adding your host in the "Maintain Whitelist URL" config step.

[Former Member]

try Note 2026487

[former_member80258]

Hi Lara

You have assigned the target system to a user/group and appropriate Personas Role.

Goto transaction /N/PERSOS/ADMIN_UI > User Maintenance

Regards

Erick Verbena

[former_member371988]

Hi Team,

I do have the same issue, could you please advise me if this has a solution.

Thank you,

Mohan Karamala

[manukapur]

Hi Mohan,

Have you assigned authorizations to the Personas User in /persos/admin_ui transaction?

Regards,

Manu

[former_member371988]

Hi Manu,

we already added the role related to tcode for Personas user.

Please help me.

Thank you,

Mohan Karamala.

[Mohanraj]

Hi,

Please refer to SAP note 1964257 and apply all applicable patches. This should solve your issue.

Regards,

Mohan

[lara_zalatiel]

Hello Mohanraj

I implemented the note 2016378 "Correction for the issue When connecting to target system: PERSOS 200 SP02 & SP04 PERSOS 100" but the problem persists.

You have any other ideas?

Besr Reagards.

[Former Member]

Did you try searching for answers to this question? This search (via the search box at the top right of every SC page) finds a few discussions that might be of help. Read through those and try any solutions suggested, and then let us know if you still have issues.

Steve.

[lara_zalatiel]

Of course I've searched scn.sap.com help, and I have followed some guidelines for troubleshooting (http://scn.sap.com/community/gui/blog/2013/08/28/sap-screen-personas--how-to-configure-the-system-tr... ), Yet I fail to solve my problem.

Greetings.