Error in Mail Adapter: IMAP

[Former Member]

Hi,

I have a Sender Mail Adapter, which uses IMAP protocol.

Telnet from XI server to Mail Server at port 143 works fine.

Relay Access is also provided.

Mailbox is mapped to IMAP folder.

My adapter throws following error:

<b>exception caught during processing mail message; java.io.IOException: invalid IMAP status response; not finding * STATUS, but 001I NO The requested item could not be found.</b>

URL is given as: imap://<servername>/INBOXFOLDER

I have also tried with : imap://<servername>/INBOXFOLDER/UserFolder

Message Protocol: XIPAYLOAD

Authentication username/password is also set.

Can anyone figure out why this error is occuring?

Regards,

Puloma.

[Former Member]

Hi,

Problem is solved. We did a telnet to the Mail Server at port 143. After logging in, we ran the following command:

LIST "" "*"

This listed the folders Inbox/Drafts/Sent Items etc.

So we made the URL as:

imap://<servername>/Inbox

The username/password takes us to the relevant Inbox.

This solved the problem.

Regards,

Puloma.

[Former Member]

HI,

check the imap url ; and port.

Enter the address of the mail server, for example imap://imapserver/XIInBox.

see the below links

http://help.sap.com/saphelp_nw2004s/helpdata/en/23/c093409c663228e10000000a1550b0/content.htm

Regards

Chilla

[Former Member]

Hi All,

I notice that for the same URL, I sometimes get Red, sometimes Green in the Adapter Monitoring.

I get a green if I re-activate the communication channel, (without making any changes to the Communication Channel parameters).

This means that the URL is correct.

Any idea why this happenning?

Regards,

Puloma.

[Former Member]

Hi,

when you restart , initially it will be in green status , after immediately , it will be red is it?

Regards

Chilla

[Former Member]

Hi,

Yes, that is what is happening.

Regards,

Puloma.

[Former Member]

HI,

It will give the error in RWB.

http://host:port/mdt/channelmonitorservlet -- select the CC and see the exact error.

also see the Adapter status in adapter monitor.

Regards

Chilla

[Former Member]

Hi,

Problem is solved. We did a telnet to the Mail Server at port 143. After logging in, we ran the following command:

LIST "" "*"

This listed the folders Inbox/Drafts/Sent Items etc.

So we made the URL as:

imap://<servername>/Inbox

The username/password takes us to the relevant Inbox.

This solved the problem.

Regards,

Puloma.

[stefan_grube]

Check in your email client, how the folders are named.

You can have for example:

imap://<server>/Inbox for all mails

imap://<server>/Inbox/XI for mails in a sub folder

Stefan

[stefan_grube]

Have you tried with a mail client like outlook express or firefox to access the mail server?

Is the port 143 correct?

Stefan

[Former Member]

Hi Stefan,

2 questions:

1. How do I get Firefox to acces the mail server? It doesn't understand a URL of type imap://

It is a Microsoft Exchange Server, so I have configured it accordingly. That works.

2. If I have no unread mails in my Inbox, does the adapter show red in the monitor? (Pls note the error is <b>item not found)</b>

Regards,

Puloma.

[stefan_grube]

1. leave imap:// just put the server name, no folder

2. There should not be any error message, when your inbox has no unread mails.

[prabhu_s2]

whats ur connection parameter?

[Former Member]

Hi,

Connection parameters are:

URL: imap://<servername>/XIINBOX/

Default interface namespace: http://sap.com/xi/XI/System/Mail

Default interface: DefaultInterface

QOS: EO.

Regards,

Puloma.