Fiori app in new window

[john_heutmekers2]

Dear all,

We have installed the PPM Fiori apps on our system; we have managed to get these four apps on the launchpad. However when we click one of the tiles the error "Failure - unable tot start app" occurs. If we do the same but now right click and open in New Tab or New Window the app is started without any problems.

Has anyone experienced the same behaviour?

Regards,

John.

Tags edited by: Michael Appleby

[masa_139 · Accepted solution]

Hi John,

Could you upload screenshot of the tile setting? Is it SAP delivered tile or your custom tile?

Is there any group?

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

It is a standard SAP tile and we haven't changed anything so far.

Kind regards,

John.

[masa_139 · Accepted solution]

Hi John,

Please share the URL string for the app.

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

The url link is:

https://niesrv59.demo.newitera.nl:8443/sap/bc/ui5_ui5/ui2/ushell/shells/abap/FioriLaunchpad.html#Pro...

Regards,

John.

[masa_139 · Accepted solution]

Hi John,

Th URL string is correct.

Please confirm you can run the app with that URL but you have an issue for launching the app from launchpad.

I think the root cause is your UI_Add-on is SP07 without mandatory notes.

You can save troubleshooting time if you apply SP09.

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

Yes the app runs without problems if I open the link in a separate window.

I will ask the Basis guys to apply SP09. If the problem still remains I will get back.

Regards,

John.

[john_heutmekers2 · Accepted solution]

Hi Masa,

SP9 has been applied, but the situation has gone worse now. When the launchpad is started we get the error message Failure - Unable to load groups and the screen remains empty.

I have already checked SCN and there is a post with the same error, but no solution yet.

Kind regards,

John.

[madasamy_arunachalam · Accepted solution]

Hi John

Yes, sometime it is frustrating as well when issue goes from bad to worse situation.

Check this  note, 2029333 - Fiori Launchpad displays no tiles: reset CHIP cache

Check the symptom section before you apply this correction (says UI SP10).

regards

Swami

[john_heutmekers2 · Accepted solution]

Hello Swami,

All "delete cache programs" have ran, unfortunately without any result. With the Chrome developer tools I can see the following errors:

• GET https://niesrv59.demo.newitera.nl:8443/sap/opu/odata/UI2/INTEROP/TargetMappings 404 (Not Found)
• 2014-07-28 12:24:26 getGroups failed - 

I have checked service INTEROP in SICF, but the service has been activated.

Regards,

John.

[masa_139 · Accepted solution]

Hi John,

Have you activated the OData services for launchpad? It is part of launchpad configuration.

Activating SAP NetWeaver Gateway OData Services - User Interface Add-On for SAP NetWeaver - SAP Libr...

Regards, Masa

SAP Customer Experience Group - CEG

[madasamy_arunachalam · Accepted solution]

Hi John

Looks like some more notes are required to be applied as a post patching of SP09.

Some of these notes are for INTEROP services related as well.

2019136 - Corrections for SAP NetWeaver UI Add-On 1.0 SP09

regards

Swami

[john_heutmekers2 · Accepted solution]

Hi Masa,

Yes all Odata services have been activated (the launchpad was visible before we applied SP09).

Regards,

John.

[masa_139 · Accepted solution]

Hi John,

Hare are mandatory notes for SP09.

• UI Add-on SP09 is available. SAPUI5 library is 1.22.*.
  • 2019136 - Corrections for SAP NetWeaver UI Add-On 1.0 SP09
  • 2029407 - Central Note for SAP Fiori Launchpad - UI Add-On 1.0 SP09
  • 2026517 - UI theme designer for ABAP: UI Add-on 1.00 SP09

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

All notes have been applied. Unfortunately without any (visbile) result.

Regards,

John.

[masa_139 · Accepted solution]

Hi John,

Please take a look SAP Fiori - UI Add-on SP09 update troubleshooting.

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

It took a while for a reply because I raised an OSS incident for the "unable to load groups" error, which has been solved today.

So now I'm back to the original problem: when I click on a tile nothing happens, but when I right click on a tile and select open in new window it runs perfectly.

Do you have a suggestion?

Kind regards,

John.

[masa_139 · Accepted solution]

Hi John,

Please check the OData call. What is the response for ResolveLink service when you selected the tile?

SAP Fiori LL11 - Consultants should know about OData troubleshooting

Regards, Masa

SAP Customer Experience Group - CEG

[john_heutmekers2 · Accepted solution]

Hi Masa,

Many thanks for your patience and help!

After running all "clear cache" programs and clearing the browser cache it is now working!

Regards,

John.

[kammaje_cis]

John,

What error do you see in 'Developer Options' when you get ' "Failure - unable tot start app" '?

[john_heutmekers2]

None: